WHITE PAPER:
Implementing a CRM solution can be difficult for organizations that have multiple business units. Read this paper to learn how your organization can benefit from a CRM strategy that provides an understanding and guidelines for reaching long term goals.
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WHITE PAPER:
With dashboards and scorecards, organizations benefit from the convergence of performance management and business intelligence. Learn how dashboards and scorecards help executives to better communicate, monitor and adjust business strategy and plans.
WHITE PAPER:
Replacing manual testing with test automation tools can lead to set backs for an organization. Read this paper to learn how these set backs can actually be leveraged as a part of the business processes that are involved in investing in test automation.
WHITE PAPER:
There are many application related issues to consider before running "everything over IP". Read this paper to find out what there is to think about and how to approach implementing this type of converged network.
WHITE PAPER:
Learn from the success one of the largest U.S. retailers who implemented an integrated global HR outsourcing solution that combined process, technology, domain, and service delivery expertise.
WHITE PAPER:
This white paper presented a disciplined approach to BOCA projects consisting of five phases: assess, plan, build, stabilize, and optimize.
WHITE PAPER:
This white paper reveals five opportunities for infrastructure cost savings. Learn how to simplify management of your data center through integration and automation of network, compute, and virtualization technologies.
WHITE PAPER:
Existing legacy systems contribute to costs, lack of business and IT alignment and a low recognized value of investments. Read this paper to learn how focusing on integrating business and IT architectures can help organizations realize business value.
WHITE PAPER:
Dependence on legacy computing has organizations wanting to extend the life of mainframe systems while benefiting from new technology. Read this paper to learn about mainframe integration and options for implementing service-enabling mainframe systems.
WHITE PAPER:
High system performance levels can ensure risk reduction and improve costs for business-critical systems. Read this paper to learn how to ensure system performance by combining performance engineering best practices with client delivery.
