MSS White Papers

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The importance of security assessments
sponsored by IBM
WHITE PAPER: This white paper helps you understand the variety of security assessment options that are available and provides the criteria for selecting a vendor that can help you meet your company?s security requirements.
Posted: 06 Dec 2007 | Published: 01 Apr 2007

IBM

Drive business value with innovation for security defense
sponsored by IBM
WHITE PAPER: This white paper details an integrated approach to security that can help your company address security threats while supporting compliance and protecting data, Internet-based systems, physical environments and applications.
Posted: 06 Dec 2007 | Published: 01 Apr 2007

IBM

Acquire a global view of your organization's security state: the importance of security assessments
sponsored by IBM Software Group
WHITE PAPER: Security assessments from IBM can help find "point-in-time" or ongoing security gaps in data confidentiality, integrity and accessibility as well as prior breaches and budgetary justification for making necessary security investments.
Posted: 09 Jan 2008 | Published: 09 Jan 2008

IBM Software Group

Leading the Way in Managed Services
sponsored by Zenith Infotech
WHITE PAPER: Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients.
Posted: 20 Jun 2008 | Published: 01 Jul 2008

Zenith Infotech

Making Web 2.0 Work for Your Enterprise: Internal Deployments
sponsored by Oracle Corporation
WHITE PAPER: Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.
Posted: 03 Apr 2009 | Published: 01 Aug 2008

Oracle Corporation

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization
sponsored by TechExcel
WHITE PAPER: This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
Posted: 19 Aug 2008 | Published: 19 Aug 2008

TechExcel

Embracing the Cloud: Top Seven Imperatives for an Organization
sponsored by Wipro
WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
Posted: 12 Jun 2009 | Published: 01 Mar 2009

Wipro

Hardware Neutral Imaging with ImageX: The Ghost Killer
sponsored by Global Knowledge
WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation.
Posted: 14 Mar 2007 | Published: 01 Mar 2007

Global Knowledge

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc.
WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.