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Influenced by their consumer interactions, patients now expect easy, seamless, and personalized healthcare experiences.Gain insights from our major global research survey that show how healthcare providers are rethinking and repositioning contact centers in support of a reimagined PX.
WHITE PAPER:
Healthcare contact center agents and operators play a critical role in patient experience, yet face challenges like high call volumes, emotional intensity, and complex systems. Discover how conversational AI can empower these unsung heroes to provide efficient, personalized service. Read the white paper to learn more.
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Solving healthcare's biggest challenges—including patient access and provider shortages—requires a comprehensive, virtual-first approach to care. Download Fabric's end-to-end Care Enablement Guide for a unique perspective on a unified virtual-first approach to healthcare transformation.
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Improve your healthcare revenue cycle management with analytics. This guide explores how to centralize data, evaluate payer and provider performance, and boost operational efficiency. Discover the power of an end-to-end analytics strategy to transform your decision-making and enhance patient care. Read the full white paper now.
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As Medicaid enrollment shifts and federal funding changes, states are balancing coverage, costs, and healthcare access for low-income residents. This white paper examines the evolving Medicaid landscape and how strategic partnerships can help payers and providers deliver more effective and efficient care. Read the full white paper to learn more.
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Choosing the right electronic medical record (EMR) system is crucial for behavioral health providers. This buyer's guide outlines the key factors to consider, from specialty-specific features to integration and security. Discover how to find an EMR tailored to your unique needs. Read the full guide.
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Explore how health plans can improve quality and hit benchmarking targets through real-time analytics and predictive modeling. Learn strategies to stay ahead of changing clinical guidelines, address care gaps, and drive operational efficiencies. Read the white paper to discover the power of data-driven insights.
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This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.
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This paper explores how by collaborating and sharing data, the two industries can realize the full value of the information they collect--and improve patient treatments.
WHITE PAPER:
With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center.