Remote Users Reports

EZINE: In this week's Computer Weekly, we talk to Getty Images about the challenges of balancing human creativity with the risks and opportunities of GenAI. Our latest buyer's guide examines the best desktop IT management practices in a world of flexible working. And we review the benefits of open source software in the enterprise. Read the issue now.

Posted: 20 May 2024 | Published: 21 May 2024

EBOOK: After-sales support is no longer an afterthought—and what’s more, it can be up to 5 times more profitable than selling the machine itself. Read this e-book to maximize your after-sales profits and support, with easy-to-comprehend guidance to assist you along the way.

Posted: 08 Apr 2024 | Published: 08 Apr 2024

EZINE: In this week's Computer Weekly, a parliamentary report warns that a lack of ransomware preparedness at the highest levels of government is leaving UK critical national infrastructure dangerously exposed – we analyse the risks. We also examine how AI tools are helping to enhance cloud security. Read the issue now.

Posted: 18 Dec 2023 | Published: 19 Dec 2023

EZINE: In this week's Computer Weekly, we examine how the shift to cloud services and the need to deal with a hybrid workforce have changed modern IT. The emerging area of computational storage promises performance boosts for demanding workloads – we look at the challenges. And we find out how Zoom plans to exploit GenAI. Read the issue now.

Posted: 11 Dec 2023 | Published: 12 Dec 2023

EZINE: In this week's Computer Weekly, our latest buyer's guide looks at technologies to support hybrid working – even when your business is as unique as farming. Read the issue now.

Posted: 01 Dec 2023 | Published: 05 Dec 2023

EGUIDE: The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.

Posted: 06 Nov 2023 | Published: 07 Nov 2023

EGUIDE: It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.

Posted: 05 Nov 2023 | Published: 06 Nov 2023

EZINE: In this month's CW EMEA, we look at the future of work in Europe after the pandemic forced a change in entrenched human behaviour. We also look at the increasing problem of IT failures in Dutch hospitals and how they are affecting patient care, highlighting the need to improve IT security in hospitals. Read the issue now.

Posted: 10 May 2023 | Published: 11 May 2023

EZINE: In this week's Computer Weekly, we talk to food and drinks giant PepsiCo, about how it works with tech startups to drive growth and digital transformation. Our latest buyer's guide examines the key elements of a composable business. And with all the chatter about ChatGPT, we look at the implications of generative AI. Read the issue now.

Posted: 16 Jan 2023 | Published: 17 Jan 2023

EZINE: As we celebrate MicroScope's 40 anniversary, we look back (and forward) to assess how the channel keeps changing, with experts weighing in with their opinions

Posted: 30 Sep 2022 | Published: 03 Oct 2022

EZINE: In this week's Computer Weekly, homeworking has more than doubled in the UK due to the pandemic – we look at the regional differences. The pressure is growing on cyber security teams – we find out how to avoid staff burnout and lost talent. And we examine the role that tech startups play in the growth of Amazon Web Services. Read the issue now.

Posted: 15 Jul 2022 | Published: 19 Jul 2022

EZINE: It's taken a while, but the latest Microsoft OS is having an impact – read all about the journey to Windows 11, as well as the uptake of co-innovation and co-creation strategies in the channel, and Broadcom's acquisition of VMware

Posted: 30 Jun 2022 | Published: 01 Jul 2022

EZINE: In this week's Computer Weekly, as sustainability rises up the corporate agenda, IT leaders say more collaboration is needed to meet climate goals. Microsoft faces further calls for greater transparency over software tools used to monitor employees. And the cyber security industry warns over an increasing loss of talent. Read the issue now.

Posted: 24 Jun 2022 | Published: 28 Jun 2022

EZINE: With the world emerging from the pandemic, what role does the personal event and face-to-face meetings hold in business? Also read about the next step for the future of collaboration and communication services, and why there needs to be greater diversity across the channel

Posted: 10 Jun 2022 | Published: 10 Jun 2022

EZINE: In this issue, take a closer look at the risks and pitfalls on the journey to becoming a manages services provider, read about expected ongoing change and consolidation in the year ahead, and discover what experts have to say on the skills and supply chain shortages

Posted: 03 Mar 2022 | Published: 04 Mar 2022

EZINE: In this week's Computer Weekly, we talk to the space experts tracking orbital debris using graph database technology. We meet the startups taking very different approaches in trying to develop commercial quantum computers. And we ask why it's so difficult to build a data science team and how to overcome the challenges. Read the issue now.

Posted: 11 Feb 2022 | Published: 15 Feb 2022

EZINE: In this week's Computer Weekly, the surge in home working led many firms to mandate use of surveillance software – we look at why it hasn't worked. It's an important year for public sector IT – we examine the trends for 2022. And with robotic process automation (RPA) booming, a Swedish bank explains the benefits. Read the issue now.

Posted: 23 Jan 2022 | Published: 25 Jan 2022

EZINE: In this month's MicroScope, we look at why customers should be prepared to pay for the value offered by a managed service provider, identify the biggest drivers in the data storage market, and look at why some firms are struggling to get to grips with remote working. Read the issue now.

Posted: 26 Nov 2021 | Published: 03 Dec 2021

EZINE: Navigating the challenges of retaining talent is an increasing concern for the channel, with many professionals set to change jobs – discover why this is and how big of a problem the industry faces. Also read about the increase in demand for anything as a service, and why exactly the channel keeps enduring through the years

Posted: 04 Nov 2021 | Published: 05 Nov 2021

EZINE: In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.

Posted: 27 Sep 2021 | Published: 28 Sep 2021

EZINE: In this issue, discover what the lasting impact of Covid-19 is likely to be as the channel emerges into a post-pandemic world. Also discover more about disaster recovery for SMEs and how best to make a plan to protect your business, and read about an uptick in cloud-based contact centre-as-a-service solutions

Posted: 02 Sep 2021 | Published: 03 Sep 2021

EGUIDE: In this e-guide, read more about the rise of India as a cloud powerhouse, what major suppliers are doing in the market and an expert's take on the importance of having a cloud operating model to drive business outcomes from cloud initiatives.

Posted: 26 Jul 2021 | Published: 27 Jul 2021

EZINE: With opportunities around edge computing on the up, we ask experts to weigh in on how the channel can approach using the tech to its advantage. Also discover how to encourage employees to take cyber security lessons seriously, and how collaboration is key to growth this year

Posted: 01 Jul 2021 | Published: 02 Jul 2021

EGUIDE: In this Essential Guide, we examine the impact of Covid-19 on Asia-Pacific businesses, and how they have responded from a technology perspective by driving initiatives spanning digital transformation, business continuity, cloud, cyber security and remote working.

Posted: 28 Jun 2021 | Published: 29 Jun 2021

EZINE: In this week's Computer Weekly, the new CEO of the Gov-ernment Digital Service, Tom Read, explains his three-year strategy for improving online public services. EU attempts to regulate AI are under fire – we examine the issues. And we find out how Bupa is turning to the cloud to deliver per-sonalised healthcare. Read the issue now.

Posted: 21 Jun 2021 | Published: 22 Jun 2021