Communications Systems Reports

EZINE: In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.

Posted: 23 Feb 2024 | Published: 27 Feb 2024

EZINE: In this week's Computer Weekly, our latest buyer's guide looks at technologies to support hybrid working – even when your business is as unique as farming. Read the issue now.

Posted: 01 Dec 2023 | Published: 05 Dec 2023

EZINE: In this week's Computer Weekly, we find out about the digital transformation at Guinness World Records – dedication, that's what you need. We examine the new space race – to launch low-orbit, low-cost communications satellites. And we look at the role of technology in sustainability strategies. Read the issue now.

Posted: 13 Mar 2023 | Published: 14 Mar 2023

EZINE: Sustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation.

Posted: 31 Aug 2022 | Published: 01 Sep 2022

EBOOK: In today's comms world, and especially with regard to hybrid working, a communications identity has now become a unified calling and collaboration endpoint, one which is part of a suite of business services spanning voice, security and network-as-a-service solutions to power the mobile workforce.

Posted: 06 Jul 2022 | Published: 06 Jul 2022

EZINE: In this week's Computer Weekly, after 10 Downing Street was hit by a spyware attack, fears about targeted mobile phone hacks are increasing. Our salary survey highlights the diversity challenge in IT, with men's support for women in IT declining. And we look at how datacentre heat reuse can help reduce carbon emissions. Read the issue now.

Posted: 09 May 2022 | Published: 10 May 2022

EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.

Posted: 03 May 2022 | Published: 03 May 2022

EGUIDE: While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.

Posted: 17 Jun 2021 | Published: 17 Jun 2021

EZINE: In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace

Posted: 08 Feb 2021 | Published: 04 Sep 2020

EZINE: In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging

Posted: 08 Feb 2021 | Published: 03 Jul 2020

EGUIDE: With the waning of global uncertainties, businesses are redoubling investments in IT as they anticipate revenue growth, but their spending patterns are continually shifting. This infographic shows Gartner 2020 IT spending forecast.

Posted: 08 Feb 2021 | Published: 21 Jan 2020

EZINE: Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful in rolling out UC tools.

Posted: 08 Feb 2021 | Published: 11 May 2018

EZINE: Unified collaboration (UC) is transforming the way business is done globally. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are embracing UC tools, factors that organizations should consider when developing a UC strategy, and the emergence of startups that have been shaking up the marketplace.

Posted: 08 Feb 2021 | Published: 11 May 2018

ESSENTIAL GUIDE: This article in our Royal Holloway Information Security series explains the security implications of unified communication.

Posted: 08 Feb 2021 | Published: 15 May 2017

ANALYST REPORT: Increasingly, there is a need for organisations to be able to prove the content of communications between themselves and other parties. Analyst group Quocirca looks at the options.

Posted: 08 Feb 2021 | Published: 02 Dec 2016

WHITE PAPER: Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.

Posted: 22 May 2009 | Published: 01 May 2008

EGUIDE: This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.

Posted: 20 May 2009 | Published: 19 May 2009

EBOOK: Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.

Posted: 19 May 2009 | Published: 31 Dec 2007

PRESENTATION TRANSCRIPT: In this presentation transcript, Blair Pleasant identifies the elements of unified communications and discusses how often the potential of these elements are limited because they are locked within information "silos." Read on to learn how to link all your communication elements and unlock the value of true business process integration.

Posted: 26 Feb 2009 | Published: 26 Feb 2009

WHITE PAPER: In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs.

Posted: 28 Aug 2008 | Published: 28 Aug 2008

CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.

Posted: 01 Jul 2008 | Published: 01 Jul 2008

WHITE PAPER: This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence.

Posted: 04 Jun 2008 | Published: 01 Jun 2008

WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.

Posted: 10 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...

Posted: 16 Oct 2006 | Published: 01 Sep 2006