Negotiations White Papers

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Taking Control of Software Licensing sponsored by BDNA WHITE PAPER: Software licensing is full of complexity and factors outside your control. Having accurate information is the best strategy for managing vendors, negotiating with them, and avoiding vendor audits. This paper offers insight to enter conversation... Posted: 30 Apr 2008 \| Published: 01 Apr 2008 TOPICS: IT Asset Management Software \| IT Auditing \| Negotiation \| Portfolio Management (IT Management) \| Software Asset Management \| Software Licensing \| Strategic Sourcing

Unsung Heroes - How Routing & Switching Keep the Business Going sponsored by Cisco Systems, Inc. WHITE PAPER: Routers and switches are the building blocks for all business communications from data to voice and video to wireless access. Posted: 02 Feb 2009 \| Published: 02 Feb 2009 TOPICS: Access Control \| Business Communications \| Customer Service \| Remote Access Routers \| Routing \| Security \| Switches

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics sponsored by SPSS Inc. Worldwide Headquarters WHITE PAPER: This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions. Posted: 20 Feb 2009 \| Published: 20 Feb 2009 TOPICS: Business Processes \| CRM \| Customer Loyalty \| Customer Service \| Data Mining \| Databases \| Instant Messaging \| Marketing

HP Virtualized Infrastructure Solutions for mySAP™ Business Suite - A Roadmap to Increased Flexibility and Manageability of Your SAP Landscape sponsored by Hewlett Packard Enterprise WHITE PAPER: The HP Virtualized Infrastructure Solutions for mySAP Business Suite provide the infrastructure components, management tools, and best practice methodologies to implement and operate SAP's Adaptive Computing infrastructure. Posted: 02 Jul 2008 \| Published: 01 Apr 2005 TOPICS: Business Processes \| NetWeaver \| SAP (Product) \| Storage Virtualization

Get Ready for Master Data Management: Ten Things You Can Do Now sponsored by Kalido WHITE PAPER: This paper explians in detail ten things you can do now to prepare for your master data management initiative. Posted: 27 Oct 2008 \| Published: 27 Oct 2008 TOPICS: Application Performance Management \| Authorization \| Business Processes \| Data Center Management \| Data Management \| ERP

Delivering Supply Chain Excellence sponsored by IBS, International Business Systems WHITE PAPER: This document concentrates on IT's contribution to Supply Chain Execution and Management. Posted: 03 Apr 2008 \| Published: 08 Nov 2006 TOPICS: Business Intelligence \| Business Process Automation \| Business Processes \| ERP \| Integration \| Performance Management \| Supply Chain Execution

Epicor ICE 2.0: Introducing Next-Generation Business Architecture sponsored by Epicor Software Corporation WHITE PAPER: Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution. Posted: 21 Nov 2008 \| Published: 21 Nov 2008 TOPICS: Business Processes \| CRM \| Enterprise Architectures \| Enterprise Systems \| ERP \| Globalization \| SOA \| Software

AT&T Business Continuity Survey: 2008 sponsored by AT&T Corp WHITE PAPER: The goal of this business continuity survey was to learn what these executives were doing about business continuity, and how it figured in their overall IT strategy. Posted: 06 Oct 2008 \| Published: 04 Oct 2008 TOPICS: Backups \| Business Continuity Planning \| Business Processes \| Business Systems \| Disaster Recovery \| Risk Management \| Security

Enhancing Interaction Center ROI in Turbulent Economic Times sponsored by SAP America, Inc. WHITE PAPER: Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today. Posted: 27 Apr 2009 \| Published: 27 Apr 2009 TOPICS: Business Communications \| CRM \| CRM Best Practices \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Data Integration \| Data Quality \| Economic Environment \| ROI \| SAP (Product) \| Strategic Planning \| Workforce Management Software

Four ways HP productivity tools can help increase IT availability sponsored by Hewlett Packard Enterprise WHITE PAPER: Learn how to save IT admins time and effort by reducing general maintenance demands. This white paper discusses ways minimize help desk calls and simplify application deployment processes. Posted: 25 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Application Deployment \| Business Processes \| Cost Benefit Analysis \| Desktop Management \| Downtime \| Help Desk Management \| High Availability \| IT Infrastructure \| RAS (Reliability, Availability, Serviceability)