SDD White Papers

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Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations sponsored by Oracle Corporation WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system. Posted: 16 Jan 2007 \| Published: 01 Aug 2006 TOPICS: Business IT Alignment \| CRM \| CRM Best Practices \| Information Technology End Users \| ROI \| Systems Design and Development \| Vendor Selection

Cisco Interconnect Solutions for HP BladeSystem c-Class sponsored by Hewlett Packard Enterprise WHITE PAPER: The latest switch technology allows you to cut down on the amount of physical assets, reduce problem resolution times and ensure information security and regulatory compliance in the data center. Posted: 29 Jun 2007 \| Published: 01 Jun 2007 TOPICS: Blade Servers \| Capacity Planning \| Data Center Management \| Network Security \| Regulatory Compliance \| Server Consolidation \| Storage Management \| Systems Design and Development

Smarter system development: a systems engineering trade study to support green initiatives with model-driven development sponsored by IBM WHITE PAPER: Trade study analysis is an effective method of comparing potential solutions to a given problem. Using a model-driven approach allows you to perform trade studies before development or implementation begins and saves time, money, and development headaches. Read on to learn more. Posted: 14 May 2009 \| Published: 01 Apr 2009 TOPICS: Analytic Applications Software \| Decision Support Systems \| Model Driven Architecture \| Program Management \| Project Management \| Software \| Systems Design and Development

A Guide to Systems Planning for Data Center Management sponsored by Schneider Electric WHITE PAPER: In this paper, you will learn how to eliminate systems planning problems with an orderly sequence of tasks that progressively transform and refine information from initial concept to final data center design. Posted: 04 Feb 2009 \| Published: 03 Feb 2009 TOPICS: Capacity Planning \| Data Center Design \| Data Center Management \| Hardware Configuration Management \| Hardware Management \| Infrastructure Management \| Storage Management \| Systems Design and Development

Dell Networking Solutions Guide for Microsoft Hyper-V sponsored by Dell EMC and Microsoft WHITE PAPER: This solutions guide details the four available networking configurations, and the advantages and disadvantages of each with an emphasis on typical Dell system configuration and the hardware offerings. Posted: 11 Dec 2008 \| Published: 11 Dec 2008 TOPICS: Best Practices \| Clustering \| DHCP \| High Availability \| Network Configuration Management \| SMBs \| VLAN \| Windows Server Software

IBM Lotus Sametime Software Integration with Microsoft Applications: Connecting, Conversing and Collaborating More Conveniently sponsored by IBM WHITE PAPER: Check out this paper to learn about the many benefits of IBM Lotus Sametime software integration and how it can enhance the collaboration and unified communications capabilities of all your Microsoft Office applications. Posted: 13 Mar 2009 \| Published: 13 Mar 2009 TOPICS: Collaboration \| Document Management \| Domino \| Instant Messaging \| IT Infrastructure \| Lotus Notes \| VoIP \| Web Conferences

Advancing Integration of Microsoft Hyper-V and Dell EqualLogic Virtualized SANs sponsored by Dell EMC and Microsoft WHITE PAPER: This paper will discuss the importance of an enterprise-class storage infrastructure as you migrate to a virtualized data center. Dell™ EqualLogic™ PS Series Internet SCSI (iSCSI) storage area network (SAN) arrays enable advanced integration with the robust server virtualization. Posted: 09 Jun 2009 \| Published: 09 Jun 2009 TOPICS: Data Center Management \| Enterprise Architectures \| Enterprise Resource Management \| High Availability \| iSCSI SAN \| Server Management \| Server Virtualization

The Agile Checklist sponsored by VersionOne Inc. WHITE PAPER: This paper presents a set of agile meeting and facilitation checklists that offer an easy framework to help guide software development teams through the various agile cycles. Read on to learn about the Agile Development Rhythms and start using the checklists presented herein to help get through the various agile cycles. Posted: 24 Jul 2009 \| Published: 24 Jul 2009 TOPICS: Agile Manufacturing \| Application Development \| Application Performance Management \| Document Management \| Project Management \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Software Quality Assurance \| Software Testing

Improved Software Testing Using McCabe IQ Coverage Analysis sponsored by McCabe Software, Inc. WHITE PAPER: This paper introduces coverage analysis as an important direction in the management of software testing. Specifically, this paper covers test assessment and improvement using McCabe IQ coverage analysis in the areas of functional testing, incremental testing, and unit level testing. Posted: 13 Mar 2009 \| Published: 13 Mar 2009 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Application Security \| Business Process Management \| Configuration Management \| Quality Control \| Software Project Management \| Testing

BMC Software Hybrid Copy Techniques sponsored by BMC Software, Inc. WHITE PAPER: Because organizations are demanding 24x7 availability from their IMS, DB2®, and VSAM applications, it is imperative that those applications do not experience outages. Read this white paper to find out how BMC's Hybrid Copy techniques help for faster system recovery in the event of a local outage. Posted: 17 Apr 2009 \| Published: 17 Apr 2009 TOPICS: Backup Software \| Database Management \| Database Security \| DB2 \| Disaster Recovery \| High Availability \| Imaging Software \| Systems Management \| Systems Management Software \| Tape Backups \| VSAM