Social Services White Papers

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Beyond Traditional GPO Moving Supply Chain from Transactional to Strategic
sponsored by Advantus
WHITE PAPER: Read this paper to garner the value of a transformational—not transactional—healthcare supply chain approach, 4 ways to achieve long-term supplier value, and top supply chain trends.
Posted: 09 Feb 2024 | Published: 09 Feb 2024

Advantus

Kipu EMR Buyer’s Guide
sponsored by Kipu Health
WHITE PAPER: Choosing the right electronic medical record (EMR) system is crucial for behavioral health providers. This buyer's guide outlines the key factors to consider, from specialty-specific features to integration and security. Discover how to find an EMR tailored to your unique needs. Read the full guide.
Posted: 09 Oct 2024 | Published: 09 Oct 2024

Kipu Health

Are You Empowering Your Agents and Operators?
sponsored by Parlance
WHITE PAPER: Healthcare contact center agents and operators play a critical role in patient experience, yet face challenges like high call volumes, emotional intensity, and complex systems. Discover how conversational AI can empower these unsung heroes to provide efficient, personalized service. Read the white paper to learn more.
Posted: 10 Dec 2024 | Published: 18 Oct 2024

Parlance

Understand your customer: Hospitals and health systems
sponsored by The Advisory Board
WHITE PAPER: This cheat sheet outlines key trends impacting hospitals and health systems, including financial pressures, workforce challenges, and partnership priorities. Learn how to engage with different health system customer archetypes and discover actionable insights. Read the full white paper.
Posted: 14 Aug 2024 | Published: 15 Aug 2024

The Advisory Board

The patient experience (PX) revolution in healthcare
sponsored by TalkDesk
WHITE PAPER: Influenced by their consumer interactions, patients now expect easy, seamless, and personalized healthcare experiences.Gain insights from our major global research survey that show how healthcare providers are rethinking and repositioning contact centers in support of a reimagined PX.
Posted: 22 Nov 2022 | Published: 02 Aug 2022

TalkDesk

Mastering Healthcare Revenue Cycle Management with Analytics
sponsored by FinThrive
WHITE PAPER: Improve your healthcare revenue cycle management with analytics. This guide explores how to centralize data, evaluate payer and provider performance, and boost operational efficiency. Discover the power of an end-to-end analytics strategy to transform your decision-making and enhance patient care. Read the full white paper now.
Posted: 13 Oct 2024 | Published: 14 Oct 2024

FinThrive

Enhancing Quality Through Strategic Benchmarking for Health Plans
sponsored by Inovalon, Inc.
WHITE PAPER: Explore how health plans can improve quality and hit benchmarking targets through real-time analytics and predictive modeling. Learn strategies to stay ahead of changing clinical guidelines, address care gaps, and drive operational efficiencies. Read the white paper to discover the power of data-driven insights.
Posted: 25 Oct 2024 | Published: 22 Oct 2024

Inovalon, Inc.

Tactics for digital health organizations to build a stronger behavioral health system
sponsored by The Advisory Board
WHITE PAPER: Digital health organizations play a crucial role in improving the U.S. behavioral health system. This playbook outlines tactics to address provider shortages, social determinants of health, build the evidence base, and make care more affordable. Read the full playbook to learn how your organization can drive long-term, equitable change.
Posted: 14 Aug 2024 | Published: 15 Aug 2024

The Advisory Board

Aligning data resources to drive drug management and decision-making
sponsored by Wolters Kluwer
WHITE PAPER: With it being reported that 84% of the American population is covered by prescription drug insurance, it has become critical for organizations to prioritize drug management and other customer interactions. So, how can companies combat new issues and set themselves up for success? Dig into this guide to learn more.
Posted: 25 Jun 2024 | Published: 25 Jun 2024

Wolters Kluwer

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption
sponsored by BlackBerry
WHITE PAPER: This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.
Posted: 08 Nov 2007 | Published: 08 Nov 2007

BlackBerry