WHITE PAPER:
This paper discusses practical issues regarding data content and design of MBeans for optimal use in such systems. Some commonly overlooked requirements are explored and recommendations made for minimizing client-side development efforts.
WHITE PAPER:
With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p...
WHITE PAPER:
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
WHITE PAPER:
Replacing manual testing with test automation tools can lead to set backs for an organization. Read this paper to learn how these set backs can actually be leveraged as a part of the business processes that are involved in investing in test automation.
WHITE PAPER:
Existing legacy systems contribute to costs, lack of business and IT alignment and a low recognized value of investments. Read this paper to learn how focusing on integrating business and IT architectures can help organizations realize business value.
WHITE PAPER:
Learn how enterprise software platforms for CRM and other applications remove much of the complexity of software development, operation and maintenance -- enabling you to extend on-demand success across your entire enterprise.
WHITE PAPER:
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
WHITE PAPER:
Read this white paper to learn about some of the key enterprise LOB applications that most benefit from mobility and how applications can be deployed with a simple implementation guideline.
