Enterprise Backup for the Remote World: Are You Ready?
sponsored by Cobalt Iron
WHITE PAPER:
This white paper explores how enterprises can establish secure remote backup and data protection with Cobalt Iron Compass. Inside, you’ll learn how your business can run hands-free backup and ensure data recoverability - all while simplifying management. Read the full white paper now to learn more.
Posted: 14 Jun 2024 | Published: 14 Jun 2024
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2024 Workplace Experience Trends & Insights Report
sponsored by Appspace
RESEARCH CONTENT:
What do employees today want from their workplace experience? What’s working? What’s not? And what can you do about it? You don’t have to guess – because the 2024 Workplace experience trends & insights report from Appspace is here. Access this report to learn more.
Posted: 14 Jun 2024 | Published: 14 Jun 2024
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Artificial Intelligence: A Key Tool For Increasing Staffing Efficiency And Reducing Costs
sponsored by AMN Healthcare
WHITE PAPER:
This white paper serves as your gateway to understanding how AI can be your ally in overcoming workforce challenges. Download your copy today and begin your journey toward a brighter, AI-enhanced future in healthcare workforce management.
Posted: 14 Jun 2024 | Published: 14 Jun 2024
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Registrar Corp Boosted Efficiency and Security with InterVision
sponsored by Intervision
BLOG:
Registrar Corp, a compliance solutions provider, partnered with InterVision to boost efficiency and security. The collaboration resulted in a 50% reduction in IT spending, enhanced security, and improved operational efficiency. Read the full blog post to learn how InterVision's tailored solutions transformed Registrar Corp's IT infrastructure.
Posted: 13 Jun 2024 | Published: 13 Jun 2024
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Strategies for Maximizing ROI: Navigating the 2024 CX Technology Landscape in Banking
sponsored by Talkdesk
WEBCAST:
56% of financial organizations expect to increase their investment in CX technology by 10% or more over the next 3 years, according to research by Talkdesk. So, what technology landscape will these businesses encounter? Unlock insights in this webcast featuring subject-matter experts from Talkdesk, Cambridge Savings Bank and more.
Posted: 13 Jun 2024 | Premiered: Jun 13, 2024
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Best Practices: Acceptable Use Policies And Data Management
sponsored by JAMF
WHITE PAPER:
If you’ve ever worked for an organization, you’ve probably had to sign an acceptable use policy (AUP) explaining the terms of your device and internet usage. Learn how your organization can create and enforce AUPs to reduce risky user behavior and their potential for legal liability in this white paper.
Posted: 13 Jun 2024 | Published: 13 Jun 2024
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Adopting DORA with XM Cyber Checklist
sponsored by XM Cyber
WHITE PAPER:
In this white paper, discover a 25-point checklist for adopting the Digital Operational Resilience Act (DORA).
Posted: 13 Jun 2024 | Published: 13 Jun 2024
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Transforming Agent Experiences in Legacy Contact Centers: Driving Business Success Through Engagement
sponsored by Intervision
BLOG:
Modern contact center solutions can transform agent experiences, boosting efficiency, engagement, and customer satisfaction. Learn how to revolutionize your contact center and drive business success by reading the full article.
Posted: 12 Jun 2024 | Published: 12 Jun 2024
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How to Leverage Website Localization to Get Maximum ROI
sponsored by Storyblok GmbH
WHITE PAPER:
Localization is frequently misunderstood or underestimated, resulting in poor performance and ROI. This paper explains why and how businesses should implement it when expanding into new markets and countries.
Posted: 12 Jun 2024 | Published: 12 Jun 2024
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Buyer’s Guide to Meeting and Maintaining CTEM
sponsored by XM Cyber
BUYER'S GUIDE:
As advanced threats flood the cyber landscape, how can your business ensure strong vulnerability management? Along with comparing 8 strategies, including risk-based vulnerability management (RBVM) and Red Team exercises, this e-book introduces Continuous Threat Exposure Management (CTEM). Keep reading to access the full insights.
Posted: 12 Jun 2024 | Published: 12 Jun 2024
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2024 Talkdesk global contact center KPI benchmarking report
sponsored by Talkdesk
RESEARCH CONTENT:
Today’s organizations are constantly looking for new ways that they can enhance their contact center processes in order to make operations more efficient. To do so, many have turned to generative AI and other automation tools. However, does this technology actually live up to the hype? Dig into this report.
Posted: 12 Jun 2024 | Published: 12 Jun 2024
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TCO Assessment
sponsored by Google
ASSESSMENT TOOL:
With this tailored assessment, receive a complete inventory of your current infrastructure, migration and modernization recommendations, a total cost of ownership (TCO) report, and strategic guidance from Google Cloud and our partners to help you maximize business value.
Posted: 11 Jun 2024 | Published: 11 Jun 2024
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Leveraging FinOps Whitepaper
sponsored by Google
WHITE PAPER:
In this white paper, discover how your organization can find the answers to these questions, highlighting how organizations are generating measurable business value - beyond cost savings - through their cloud transformation.
Posted: 11 Jun 2024 | Published: 12 Jun 2024
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The Oversight Spend Insights Report - Issue #1
sponsored by Oversight Systems
RESEARCH CONTENT:
According to a report released by the Federal Reserve Bank of New York, US credit card debt grew to over $1.13 trillion in the fourth quarter of 2023. This Oversight Spend Insights Report identifies emerging trends in spend management and share those findings so you can help your organization make smarter financial decisions. Read on to learn more.
Posted: 11 Jun 2024 | Published: 11 Jun 2024
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More Device Support Without Adding Staff Members
sponsored by JAMF
CASE STUDY:
Lakeville Area Public Schools, a district south of Minneapolis, has been growing rapidly, now supporting almost 11,000 students across 20 buildings. Discover how Jamf Pro helped them keep their tech support hours down and successfully navigate budget cuts with ease. in this case study.
Posted: 11 Jun 2024 | Published: 11 Jun 2024
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The 2024 State of Security Posture Survey Report
sponsored by XM Cyber
RESEARCH CONTENT:
In XM Cyber’s “The 2024 State of Security Posture Survey Report,” which unpacks insights from 300 security leaders, review 6 key findings about strategies for exposure remediation and more.
Posted: 11 Jun 2024 | Published: 11 Jun 2024
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Navigating The Paths Of Risk The State of Exposure Management in 2024
sponsored by XM Cyber
RESEARCH CONTENT:
In 2023, the XM Cyber Continuous Exposure Management (CEM) platform uncovered more than 40 million exposures. To access 7 key findings that these exposures illuminated, and to deepen your understanding of the state of exposure management in 2024, dig into this research report.
Posted: 11 Jun 2024 | Published: 11 Jun 2024
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Reach peak performance with a true RCM partner
sponsored by Waystar
EBOOK:
When it comes to optimizing your organization’s financial performance, it’s time to elevate your expectations. Choosing the right RCM partner is critical — you must find one that puts you and your patients first. Learn how to find the RCM partner you deserve inside this eBook.
Posted: 08 Jun 2024 | Published: 08 Jun 2024
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GTRC Process
sponsored by Spinnaker Support
PRODUCT OVERVIEW:
For organizations seeking stable financial compliance amidst shifting legal circumstances, the right compliance management tool is a necessity. Spinnaker Support’s Global Tax and Regulatory Compliance (GTRC) team applies a multi-step approach to address the breadth of tax and regulatory compliance needs and issues. Read on to learn more.
Posted: 08 Jun 2024 | Published: 08 Jun 2024
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InterVision’s Contact Center Services Have Transformed California’s EDD to be Faster, Smarter, and More Accessible
sponsored by Intervision
CASE STUDY:
Experiencing a surge in digital requests, California’s Employment Development Department (EDD) set out to modernize its contact center operations. Follow the department’s journey, supported by an MSP, in this case study.
Posted: 08 Jun 2024 | Published: 08 Jun 2024
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Composability 101: Composable Architecture, Composable Content, and Composable eCommerce Explained
sponsored by Storyblok GmbH
INFOGRAPHIC:
This infographic illustrates the benefits of Composability, and how it is changing the current online shopping landscape and customer experience.
Posted: 08 Jun 2024 | Published: 08 Jun 2024
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Proficient Health Creates New Revenue Stream with AllCloud Solution
sponsored by AllCloud
CASE STUDY:
In this case study, you’ll find out how Proficient Health teamed up with AllCloud to develop a new data analytics solution and revenue source. AllCloud assisted in creating a data lake, Redshift cluster, and secure connections, allowing Proficient Health's clients to analyze more data in their BI tools. Read on now to learn more.
Posted: 08 Jun 2024 | Published: 08 Jun 2024
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The New Era of Automation and Intelligence for the Contact Center is Here
sponsored by Talkdesk
EBOOK:
With new expectations for CX looming over organizations and their contact centers, many are looking for ways that they can make their customer service efforts more efficient. To do so, some have turned to generative AI. But what exactly are the benefits of this technology? Access this guide to learn more.
Posted: 08 Jun 2024 | Published: 08 Jun 2024
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Cyber Resilience Mission Critical
sponsored by AT&T and LevelBlue
WHITE PAPER:
Cyber resilience is not only a security issue – it’s also a business issue. Along with exploring 4 reasons why, including that cyber resilience is crucial to business continuity, this white paper supplies insights from the CyberPeace Foundation 2024 study and more. Keep reading to unlock the quick guide to cyber resilience.
Posted: 07 Jun 2024 | Published: 08 Jun 2024
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Ransomware Holds Orgs Hostages
sponsored by AT&T and LevelBlue
WHITE PAPER:
To help you build up your defenses against ransomware, this 5-page guide breaks down common types of attacks and explores how you can prevent them. Continue on to unlock the full security insights.
Posted: 07 Jun 2024 | Published: 08 Jun 2024
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