CRM enters maturity as customer experience custodian
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.
Posted: 08 Feb 2021 | Published: 21 Dec 2020
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2021 IT Priorities: APAC report
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
Inside this report, get the complete analysis of the 2021 IT Priorities survey results, as well as insights into enterprises in the region that are accelerating their digital investments to not only survive but thrive in a post-pandemic world.
Posted: 08 Feb 2021 | Published: 10 Dec 2020
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A Computer Weekly buyer's guide to Automating business processes
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.
Posted: 08 Feb 2021 | Published: 07 Dec 2020
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Computer Weekly – 17 November 2020: How Mastercard is taking digital payments into a new era
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we talk to Mastercard about how the credit card giant is using new technologies to take digital payments into a new era. After months of unprecedented uncertainty, we ask CIOs how they are planning for the next 12 months. And we examine how the growth in remote working will affect IT salaries. Read the issue now.
Posted: 08 Feb 2021 | Published: 17 Nov 2020
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Computer Weekly - 27 October 2020: Pet project: How Pets at Home cares for customers with data analytics
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we talk to the chief data officer of Pets at Home, about using data analytics to care for customers. British Airways had its GDPR fine reduced to just £20m – we ask what this means for data protection regulation. And we look at GPT3, the language prediction tool that could revolutionise AI. Read the issue now.
Posted: 08 Feb 2021 | Published: 27 Oct 2020
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CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
sponsored by TechTarget ComputerWeekly.com
EZINE:
An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
Posted: 08 Feb 2021 | Published: 12 Nov 2020
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Computer Weekly – 6 October 2020: The Most Influential Women in UK Technology 2020
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we announce our annual list of the Most Influential Women in UK Technology, and talk to this year's winner, Stemettes CEO and diversity campaigner Anne-Marie Imafidon. Meet our five Rising Stars and the latest entrants to our women in tech Hall of Fame. Read the issue now.
Posted: 08 Feb 2021 | Published: 06 Oct 2020
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CW Middle East - October-December 2020: Egypt's datacentre plans take a step forward
sponsored by TechTarget ComputerWeekly.com
EZINE:
While it builds an IT services industry, Egypt is also investing in infrastructure and now plans to develop a datacentre industry. Read in this issue how, as part of this plan, Egypt's parliament has passed a data protection law.
Posted: 08 Feb 2021 | Published: 08 Sep 2020
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Supply chain management balance shifts from efficiency to resilience under Covid
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
This e-guide explores these matters, beginning with a comprehensive article that ranges over supply chain management, from a macro level through how trading platforms have been flexed to switch suppliers rapidly down to how robots have been quickly deployed to solve problems of scale.
Posted: 08 Feb 2021 | Published: 22 Sep 2020
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A Computer Weekly buyer's guide to modern software development practices
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
The software development landscape is forever changing. In this 15-page buyer's guide, Computer Weekly looks at what it means to be a modern software developer, what's driving their innovation and how artificial intelligence can help build applications that make customers happy.
Posted: 08 Feb 2021 | Published: 31 Aug 2020
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Computer Weekly – 25 August 2020: When algorithms don't play fair
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we report on the auditing of algorithms to countervail bias. We examine what CISOs can learn from Covid-19. And we assess how competent AI is at building applications that deliver the best possible customer experience, in our buyer's guide to modern software development. Read the issue now.
Posted: 08 Feb 2021 | Published: 25 Aug 2020
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A Computer Weekly buyer's guide to artificial intelligence in IT security
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
Artificial intelligence is keeping businesses ahead when it comes to fighting cyber crime. In this 14-page buyer's guide, Computer Weekly looks at how IT security is automating its systems, the tools letting firms achieve more with less and the advantages of predictive security.
Posted: 08 Feb 2021 | Published: 19 Aug 2020
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Computer Weekly – 4 August 2020: The UK's $500m space technology gamble
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly we ask why the UK gov-ernment is spending $500m on a bankrupt satellite technolo-gy company. After a European court quashes the EU-US data sharing agreement, we examine the implications for a UK-EU data protection deal after Brexit. And how have small cloud suppliers coped in the pandemic? Read the issue now.
Posted: 08 Feb 2021 | Published: 04 Aug 2020
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Computer Weekly - 28 July 2020: Meet the CIO connecting IT in the most inhospitable environments
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we discuss the challenges of running global IT in the world of copper mining. We look at how tech vendors are adapting their products to meet the lockdown demands of working from home. And we examine how zero-trust methods can help secure container technology. Read the issue now.
Posted: 08 Feb 2021 | Published: 28 Jul 2020
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ITOps & service management: The state of play in APAC
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
Posted: 08 Feb 2021 | Published: 22 Jul 2020
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Avon calling: what happens when lockdown eliminates your business model?
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, global beauty brand Avon explains how it coped with a lockdown dilemma – a door-to-door sales model when its reps couldn't leave home. Our buyer's guide examines the use of artificial intelligence in IT security. And we analyse the government's decision to strip Huawei from the UK's 5G network. Read the issue now.
Posted: 08 Feb 2021 | Published: 21 Jul 2020
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Royal Holloway: Secure connected and autonomous vehicles - the long road ahead
sponsored by TechTarget ComputerWeekly.com
RESEARCH CONTENT:
Advances in technology have led to safety and comfort features being added to vehicles, with ambitious plans for driverless cars and other connected and autonomous vehicle (CAV) systems being developed. This article looks at some of the requirements, constraints and challenges, including two areas of uncertainty: data and software updates.
Posted: 08 Feb 2021 | Published: 14 Jul 2020
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10 AI and machine learning use cases in ITSM
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
Posted: 08 Feb 2021 | Published: 13 Jul 2020
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MicroScope – July 2020: MSPs lend a helping hand
sponsored by MicroScope
EZINE:
In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging
Posted: 08 Feb 2021 | Published: 03 Jul 2020
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Datacentres of tomorrow: What the future holds
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
In this e-guide, we take a look at some of the technologies that are being widely-tipped to become a mainstay of datacentres in the future. At the same time, it also touches upon some of the new and emerging technologies that look set to shake-up the way datacentres are managed, monitored, powered and cooled as well.
Posted: 08 Feb 2021 | Published: 25 May 2020
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CW APAC: Trend Watch - business response to coronavirus
sponsored by TechTarget ComputerWeekly.com
EZINE:
With countries the world over reeling from the Covid-19 coronavirus outbreak, which has meant sweeping changes both economically and socially, Computer Weekly looks at how firms in the Asia-Pacific region have adapted to what has so quickly become the new normal.
Posted: 08 Feb 2021 | Published: 14 May 2020
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Business Analytics: how AI is augmenting analysis, and bolstering data literacy shortfalls
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
Artificial Intelligence and human analysis have been coming together in recent years. Whether using packaged BI and data preparation tools, or languages like Python and R, business analysts and data scientists and engineers alike have been exploring the use of machine learning algorithms to augment their data analyses. Read more in this e-guide.
Posted: 08 Feb 2021 | Published: 11 May 2020
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Computer Weekly - 5 May 2020: The role of AI in the war against pandemics
sponsored by TechTarget ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we look at how AI and data science are supporting the global push to deal with the coronavirus pandemic. We reveal, and talk to, the man behind the world's first computer virus pandemic, the Love Bug. And we examine how the IT services market will change as a result of the current crisis. Read the issue now.
Posted: 08 Feb 2021 | Published: 05 May 2020
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MicroScope – May 2020: Staying connected
sponsored by MicroScope
EZINE:
In this issue, read about how the channel is helping customers stay connected during the pandemic, with Covid-19 raising hardware as businesses aim to provide technology for home workers. Also discover the benefits of SD-WAN and learn about the top compliance concerns for the coming year
Posted: 08 Feb 2021 | Published: 01 May 2020
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Cloud applications boost agility, productivity for APAC businesses
sponsored by TechTarget ComputerWeekly.com
EGUIDE:
In this e-guide, find out how cloud-based apps are helping Iconic Hotels, Singapore Airlines and Seek to speed up digital transformation efforts and streamline IT operations, as well as how the Covid-19 outbreak is spurring more companies to turn to cloud.
Posted: 08 Feb 2021 | Published: 29 Apr 2020
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