Automatic Call Distributor Systems Reports

EZINE: Imperial College London is embarking on a three-year project with an Abu Dhabi-based group of researchers to find ways for datacentre operators and cloud providers to secure their infrastructure. Also read how Dubai is positioning itself to reap the benefits of a promising global market for drone technology.

Posted: 22 Mar 2022 | Published: 07 Apr 2022

EZINE: In this week's Computer Weekly, we announce this year's list of the 50 most influential women in UK technology. We talk to Suki Fuller, who topped the list, about her journey in IT and the importance of diversity and inclusion. And we meet our rising stars – the women on a trajectory to influence the UK tech community. Read the issue now.

Posted: 16 Oct 2023 | Published: 17 Oct 2023

EZINE: Given the controversy surrounding some recent elections and fears of interference by foreign actors, it is hardly surprising that the Swedish government is seeking support from the IT sector as it attempts to guarantee elections remain trustworthy.

Posted: 08 Feb 2021 | Published: 16 Nov 2018

EZINE: In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace

Posted: 08 Feb 2021 | Published: 04 Sep 2020

EZINE: Read about Luxembourg's aim to play a larger role in the rapidly growing global financial technology market. Also find out how a Siri-like digital assistant will automate the completion of government service requests in Estonia.

Posted: 28 Feb 2022 | Published: 10 Mar 2022

EZINE: In this week's Computer Weekly, we meet the first ever chief digital officer for London and find out his plans to make the capital a smarter city. SAP has overhauled its controversial indirect licensing policy – we look at the implications. And what are the jobs of the future in retail as the sector is transformed by technology? Read the issue now.

Posted: 08 Feb 2021 | Published: 20 Apr 2018

EGUIDE: Where once stood Big Data and Data Science, now stands AI and its younger sibling, Machine Learning. AI is red hot. And stuffed with jargon. Whether you are an IT professional looking to see how AI can benefit your organisation, or an entrepreneur looking to launch an AI-fuelled start up, this Jargon Buster will help to throw the trend into relief.

Posted: 08 Feb 2021 | Published: 21 Feb 2018

EZINE: In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.

Posted: 23 Feb 2024 | Published: 27 Feb 2024

EZINE: This year, more enterprises will adopt a "cloud-first" SD-WAN architecture designed to efficiently support their increasingly cloud-based application mix. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises gearing up for this eventuality.

Posted: 08 Feb 2021 | Published: 12 Apr 2018

EZINE: In this week's Computer Weekly, the former CEO of bed retailer Dreams explains how digital, data and communication helped turn round a failing company. The UK government has a new digital strategy – but it all seems rather familiar. And we talk to the tech firms trialling a four-day working week. Read the issue now.

Posted: 17 Jun 2022 | Published: 21 Jun 2022