BPO Reports

EGUIDE: When used effectively, identity and access management can streamline business processes. In this 17-page buyer's guide, Computer Weekly looks at the challenges it can bring large companies, the implications of cloud and how to pick the right service for your firm.

Posted: 08 Feb 2021 | Published: 27 Jan 2021

EGUIDE: Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.

Posted: 08 Feb 2021 | Published: 07 Dec 2020

EGUIDE: We dive straight into the importance of Identity and Access Management and its importance in modern day IT. We also take a close look into how it can bolster companies' compliance and will be running you through the do's and don'ts of taking interviews about IAM.

Posted: 08 Feb 2021 | Published: 10 Dec 2020

WHITE PAPER: To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.

Posted: 18 Feb 2009 | Published: 18 Feb 2009

WHITE PAPER: In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.

Posted: 18 Sep 2008 | Published: 18 Sep 2008

WHITE PAPER: Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.

Posted: 23 Jan 2005 | Published: 01 Jan 2004

EZINE: In this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now.

Posted: 19 Aug 2022 | Published: 23 Aug 2022

INFOGRAPHIC: In this infographic, learn more about the most popular IT projects in the Middle East for 2022 and what companies are investing in more than before the pandemic.

Posted: 16 Feb 2022 | Published: 16 Feb 2022

EZINE: Finland is preparing for a future where it could rely on flying drone technology. Read about its plans in this issue. Also find out how a PhD student in the Netherlands is helping to detect hidden messages on the internet by using steganography.

Posted: 23 Nov 2022 | Published: 08 Dec 2022

INFOGRAPHIC: In this infographic, we take a look into the budgets and buying trends for organizations in the Asia-Pacific region, the most popular IT projects and the areas that will drive investments in 2022.

Posted: 14 Dec 2021 | Published: 14 Dec 2021