CASE STUDY:
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.
CASE STUDY:
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.
RESEARCH CONTENT:
Organisations are investing in digital technologies, including artificial intelligence, blockchain and augmented reality, but executives fear they lack skills to implement a digital strategy, Deloitte's Digital Disruption Index reveals.
WHITE PAPER:
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
PRODUCT LITERATURE:
The Plug & Play Universal Systems Media Converter Module offers the best of both worlds - easy fiber optic scalability and future proofing with today's cost-effective copper electronics.
PRODUCT LITERATURE:
This technical white paper gives an introduction to fax over Internet Protocol (FoIP) and explains the various usages and advantages of FoIP.
WHITE PAPER:
Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed.
WHITE PAPER:
This guide reviews the shift in the dynamics of competitor activity and evolving services which are creating the pressing need for operators to generate more bandwidth.
WHITE PAPER:
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.
