EZINE:
This eZine explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance.
WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
PODCAST:
Virtualization is now generally recognized as one of the key enablers of these objectives. As organizations explore virtualization solutions, the challenge is to select the right strategic vendor with the best solution set for their business.
EBOOK:
Chapter 4 of the eBook, Green Data Center, picks up where the other previous chapters left off in the plan for going green in the data center. This chapter takes a step back and looks at the project from a holistic point of view for creating a green and energy efficient data center.
PRESENTATION TRANSCRIPT:
This presentation transcript features Andrew Baker, Vice President of IT operations at ARGI and Steven Sommer, Principal and Founder of SLS Consulting who discuss how their respective organizations have cut costs with virtualized datacenters.
EBOOK:
This e-book explores the value of BI, including its return on investment, the pros and cons of purchasing versus custom-building a BI application and how recent trends are changing the BI landscape.
PRESENTATION TRANSCRIPT:
Read this webcast transcript and learn how to leverage industry-leading quality management software and best practices to reduce test cycle time, decrease project risk, and increase the quality of your PeopleSoft applications.
WEBCAST:
Learn how to make operational BI easy for your organization with real-time delivery of data, fast deployment and pervasive use and adoption by operational users.
Posted: 03 May 2007 | Premiered: May 22, 2007, 14:00 EDT (18:00 GMT)
WEBCAST:
In this webcast you will learn how Mission Critical & Proactive Services help you improve availability, reduce risk and increase service management.