WHITE PAPER:
With this white paper, Gain insight into the operational efficiencies resulting from document process automation, including cost savings and error reduction.
WHITE PAPER:
Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information.
WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
WHITE PAPER:
This paper examines the impact of application virtualization technology on overall system performance. It documents a simple performance evaluation of application virtualization using AppZero virtual application appliance (VAA) compared to a VMware ESXbased system using virtual machines (VM).
WHITE PAPER:
To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
WHITE PAPER:
This paper explains the attributes of AppZero's VAA approach to server-side application virtualization and conveys various advantages in the cloud environment.
WHITE PAPER:
This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs.
WHITE PAPER:
This paper provides an overview of the problem of Web sprawl, and an account of the rationalization strategies organizations are adopting to gain the upper hand on sprawl. Adopting a service-oriented architecture based on integrated application platform infrastructure emerges as the key to rationalizing sprawl.
WHITE PAPER:
Learn how to save IT admins time and effort by reducing general maintenance demands. This white paper discusses ways minimize help desk calls and simplify application deployment processes.