Cost Management White Papers

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Capturing Business Value from Inbound Documents with OCR and Dynamic Document Capture
sponsored by Esker Inc.
WHITE PAPER: With this white paper, Gain insight into the operational efficiencies resulting from document process automation, including cost savings and error reduction.
Posted: 16 Apr 2008 | Published: 01 Apr 2008

Esker Inc.

Converting Service Calls into Sales with Real-Time Offer Management
sponsored by SAP America, Inc.
WHITE PAPER: Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information.
Posted: 16 Sep 2008 | Published: 16 Sep 2008

SAP America, Inc.

Contact Center Costs: The Case for Telecommuting Agents
sponsored by Avaya Inc.
WHITE PAPER: This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
Posted: 16 Apr 2008 | Published: 01 Apr 2008

Avaya Inc.

Lab Test: AppZero Turbo-Charges Server Consolidation
sponsored by AppZero
WHITE PAPER: This paper examines the impact of application virtualization technology on overall system performance. It documents a simple performance evaluation of application virtualization using AppZero virtual application appliance (VAA) compared to a VMware ESXbased system using virtual machines (VM).
Posted: 04 Mar 2009 | Published: 04 Mar 2009

AppZero

Enhancing Business with Smarter, More Effective Communication
sponsored by Cisco Systems, Inc.
WHITE PAPER: To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
Posted: 27 Mar 2007 | Published: 01 Mar 2007

Cisco Systems, Inc.

Optimizing Customer Retention Programs
sponsored by Portrait Software
WHITE PAPER: Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.
Posted: 16 Dec 2008 | Published: 16 Dec 2008

Portrait Software

Jumping on the Cloud-Wagon? AppZero's Virtual Application Appliance Approach
sponsored by AppZero
WHITE PAPER: This paper explains the attributes of AppZero's VAA approach to server-side application virtualization and conveys various advantages in the cloud environment.
Posted: 04 Mar 2009 | Published: 04 Mar 2009

AppZero

Becoming Value-driven: Focusing on What Matters Most
sponsored by IBM
WHITE PAPER: This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs.
Posted: 20 Aug 2008 | Published: 20 Aug 2008

IBM

Enterprise Portal Rationalization: Using a Service-Oriented Architecture to Stop Web Asset Sprawl
sponsored by Oracle Corporation
WHITE PAPER: This paper provides an overview of the problem of Web sprawl, and an account of the rationalization strategies organizations are adopting to gain the upper hand on sprawl. Adopting a service-oriented architecture based on integrated application platform infrastructure emerges as the key to rationalizing sprawl.
Posted: 03 Apr 2009 | Published: 01 Mar 2009

Oracle Corporation

Four ways HP productivity tools can help increase IT availability
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Learn how to save IT admins time and effort by reducing general maintenance demands. This white paper discusses ways minimize help desk calls and simplify application deployment processes.
Posted: 25 Oct 2007 | Published: 01 Oct 2007

Hewlett Packard Enterprise