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Ten Critical Success Factors for CRM: Lessons Learned from Successful Implementations sponsored by Oracle Corporation WHITE PAPER: Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system. Posted: 16 Jan 2007 \| Published: 01 Aug 2006 TOPICS: Business IT Alignment \| CRM \| CRM Best Practices \| Information Technology End Users \| ROI \| Systems Design and Development \| Vendor Selection

SAP and Voice: Optimize Supply Chain Operations sponsored by Voxware, Motorola, and PEAK Technologies WEBCAST: Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively. Posted: 16 Aug 2007 \| Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT) TOPICS: Application Integration \| Business Process Management \| Customer Satisfaction \| Data Warehouses \| Information Technology End Users \| Operational Support Systems \| Order Management Systems \| SAP (Product) \| Supply Chain Management \| TCO \| User Experience \| Voice Recognition \| Voice Recognition Software \| VoiceXML

11 Questions Every CIO Should Ask Their IT Manager sponsored by Red Hat and JBoss WHITE PAPER: What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help. Posted: 19 Jun 2009 \| Published: 10 Jun 2009 TOPICS: Grid Computing \| Information Technology End Users \| IT Managers \| Linux \| Open Source Software \| Server Accelerators \| Server Consolidation \| Server Virtualization \| Software as a Service

UCaaS vs. CCaaS vs. CPaaS: What's the difference? sponsored by TechTarget ComputerWeekly.com EGUIDE: It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together. Posted: 05 Nov 2023 \| Published: 06 Nov 2023 TOPICS: Application Programming Interfaces \| Collaboration \| Collaborative Applications Software \| Communications Software \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| Contact Centers \| Remote Users \| Software as a Service

Multicloud and Your WAN sponsored by Apcela WEBCAST: Today’s organizations are in need of greater speed and flexibility. Namely, they’re looking for ways to integrate their core data centers, regional offices and remote users with SaaS and IaaS providers, and to extend their traditional WAN to the cloud. Watch this webcast to learn how Apcela’s Arcus Platform may be able to assist. Posted: 08 Feb 2021 \| Premiered: Feb 29, 2020 TOPICS: Cloud Computing \| Cloud Management \| Data Center Infrastructure Efficiency \| Data Center Management \| Infrastructure as a Service (IaaS) \| Network Architectures \| Network Configuration Management \| Network Infrastructure \| Network Management \| Network Performance \| Network Performance Management Software \| Networking \| Platform as a service \| Remote Access Software \| Remote Computing \| Remote Network Management \| Remote Office Connectivity \| Remote Users \| WAN

Computer Weekly - 24 March 2020: Making home working work - a guide for IT leaders sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, with staff working from home during the coronavirus crisis, we look at three key technology areas to consider. We find out about a novel approach to teaching security awareness to users. And we examine the role of IT in corporate environmental, social and governance programmes. Read the issue now. Posted: 08 Feb 2021 \| Published: 24 Mar 2020 TOPICS: CIOs \| Cloud Computing \| Cloud Management \| Collaborative Applications Software \| Home Offices \| Internet Appliances \| Internet Computers \| Internet Infrastructure \| Remote Access Hardware \| Remote Access Security \| Remote Computing \| Remote Support Services \| Remote Users \| Security \| WAN

Computer Weekly – 21 May 2024: Can AI supercharge human creativity? sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, we talk to Getty Images about the challenges of balancing human creativity with the risks and opportunities of GenAI. Our latest buyer's guide examines the best desktop IT management practices in a world of flexible working. And we review the benefits of open source software in the enterprise. Read the issue now. Posted: 20 May 2024 \| Published: 21 May 2024 TOPICS: Artificial Intelligence \| CIOs \| Desktop Applications Management \| Desktop Computer Support \| Desktop Management \| Enterprise Systems \| Licensing \| Open Source \| Remote Users \| Software Licensing \| Workforce Planning

Computer Weekly - 18 May 2021: The real-life consequences of ransomware attacks sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, after a ransomware attack shut a major US oil pipeline, we examine the real-life consequences for organisations facing similar threats. We ask the experts for their top tips in reducing datacentre running costs. And we hear how data science skills are helping government make better decisions. Read the issue now. Posted: 17 May 2021 \| Published: 18 May 2021 TOPICS: Converged Networks \| Crime \| Cybersecurity \| Data Analytics \| Data Centers \| GIS Software \| Governments \| Hackers \| Information Management \| Infrastructure Management \| Malware \| Office Applications Software \| Office Suites \| Productivity \| Remote Office Connectivity \| Remote Users \| Systems Management

Top IT predictions in APAC in 2025 sponsored by TechTarget ComputerWeekly.com EGUIDE: Enterprises across the Asia-Pacific region are expected to focus on securing their AI workloads, invest in energy efficient infrastructure and rethink their platform strategy, in the new year. In this round-up, we review the key IT trends, including AI and other developments, that are likely to shape the industry in APAC in 2025. Posted: 17 Dec 2024 \| Published: 17 Dec 2024 TOPICS: Artificial Intelligence \| Collaboration \| IT Best Practices \| IT Industry \| IT Management \| Remote Office Connectivity \| Remote Offices \| Remote Users \| Security \| Security Architectures \| Security Best Practices

Demo - Installing Hyper-V Server on Dell PowerEdge R805 sponsored by Dell EMC and Microsoft SOFTWARE DEMO: This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely. Posted: 11 Dec 2008 \| Premiered: 11 Dec 2008 TOPICS: Install Programs \| Remote Access Hardware \| Remote Users \| Server Virtualization \| Server Virtualization Software \| Software Installation \| Systems Management

Customers Reports