Help Desk Staff Reports

EGUIDE: Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of short, digestible articles, written especially for Computer Weekly.

Posted: 08 Feb 2021 | Published: 28 Sep 2016

RESOURCE: The secret is out about the benefits of using a cloud-based workplace collaboration tool, which companies rely on to increase employee productivity while in the midst of a content tsunami. Participate in our survey today for complete access to a printable chart, and start comparing 10 top cloud collaboration vendors & features for your company.

Posted: 08 Feb 2021 | Published: 12 Jun 2019

WHITE PAPER: In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.

Posted: 02 Apr 2009 | Published: 02 Apr 2009

WHITE PAPER: Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.

Posted: 02 Apr 2009 | Published: 30 Dec 2008

WHITE PAPER: Upgrades help businesses to maintain a competitive edge in the market. Yet, upgrades pose their own set of challenges. This white paper lists the best practices that should be followed when upgrading to achieve maximum reliability.

Posted: 10 Jul 2008 | Published: 16 May 2008

EZINE: In this week's Computer Weekly, the former CEO of bed retailer Dreams explains how digital, data and communication helped turn round a failing company. The UK government has a new digital strategy – but it all seems rather familiar. And we talk to the tech firms trialling a four-day working week. Read the issue now.

Posted: 17 Jun 2022 | Published: 21 Jun 2022

EZINE: In this week's Computer Weekly, our latest buyer's guide examines the developer experience and looks at how critical it can be for productivity. The tech sector still struggles with diversity and inclusion – we ask what's standing in the way of ethnic minorities making it to the top. Read the issue now.

Posted: 04 Aug 2023 | Published: 08 Aug 2023

EZINE: In this week's Computer Weekly, Microsoft and AWS don't like it, but the UK competition watchdog says their hold on the cloud market is cause for concern. We talk to AutoTrader's CEO about how to become a digital business. And we go behind the scenes at Zoom to see how AI will revolutionise the former lockdown success story. Read the issue now.

Posted: 10 Feb 2025 | Published: 11 Feb 2025

INFOGRAPHIC: TechTarget's 2023 study of 1030 technology professionals provides an inside look at major trends in employment, perks, and staffing across APAC. Find out how many of your peers received a raise in the past year, how many are benefitting from flexible working conditions, and the top 3 postitions business are looking to fill in the next 12 months.

Posted: 04 Sep 2023 | Published: 05 Sep 2023

EZINE: In this week's Computer Weekly, we report from the AI Action Summit in Paris on how easing red tape is overtaking safety as a priority. We examine the AI regulations that IT leaders need to understand. And we talk to the UK government's AI minister about the country's artificial intelligence opportunities. Read the issue now.

Posted: 18 Feb 2025 | Published: 18 Feb 2025