EGUIDE:
The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them?
EZINE:
In this week's Computer Weekly, with Russian state cyber attacks in the news, we find out why security professionals in every organisation need to remain alert. Our buyer's guide looks at the tools and programmes helping improve IT training. And we look at how the traditional sport of golf is undergoing a digital transformation. Read the issue now.
WHITE PAPER:
What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
EGUIDE:
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.
WHITE PAPER:
This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success.
WHITE PAPER:
This paper will explain how education and training programs from SAP are now offered in a wide variety of delivery options to meet the needs of today’s workforce. This paper will also introduce you to the flexible training options now available from SAP, as well as some innovative new offerings just released in the last few months.
WHITE PAPER:
This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption.
PRESS RELEASE:
AMD was named to CRN's 2011 Partner Programs Guide for its AMD Fusion Partner Program (FPP). CRN's Partner Programs Guide recognizes vendors with robust partner programs or products that provide the best possible partnering elements for channel success.
