Implementing a Telecommuting Program
sponsored by Avaya Inc.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: 02 Jun 2008 | Published: 01 Jan 2008
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Contact Center Costs: The Case for Telecommuting Agents
sponsored by Avaya Inc.
WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
Posted: 16 Apr 2008 | Published: 01 Apr 2008
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Cisco Secure Wireless Office Solution for SMBs
sponsored by Cisco Systems, Inc.
SOFTWARE LISTING:
Designed for today's increasingly mobile businesses, the Cisco® Secure Wireless Office Solution helps enhance productivity by making information and business applications accessible anywhere, anytime.
Posted: 28 Feb 2008 | Published: 01 Jan 2006
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Implementing a Wireless LAN
sponsored by AT&T Corp
WHITE PAPER:
This paper outlines the networking requirements and considerations for a successful WLAN implementation.
Posted: 08 Nov 2007 | Published: 13 Jul 2007
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Canadian Blood Services Leverages VMware ACE to Provide Complete and Secure Computing to Mobile Medical Staff
sponsored by VMware, Inc.
WEBCAST:
Learn how a large enterprise utilized a new solution to employ a scalable, efficient laptop deployment and management solution within their mobile vehicles. View this webcast now.
Posted: 31 Aug 2007 | Premiered: Aug 1, 2007
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Accessing BlackBerry Data Services Using Wi-Fi Networks
sponsored by BlackBerry
WHITE PAPER:
Find out how you can complete multiple tasks at once to increase productivity by accessing both wireless and Wi-Fi networks together using the BlackBerry 8820 Smartphone.
Posted: 02 Aug 2007 | Published: 23 Jul 2007
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Getting Mobile - Developing Your Mobility Plan
sponsored by BlackBerry
WEBCAST:
This webcast will cover how to work with business groups to gather requirements, identify needs and select the most valuable approach to a wireless application.
Posted: 01 Aug 2007 | Premiered: Aug 16, 2007, 13:00 EDT (17:00 GMT)
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Integrating Mobile Access into Your VPN Environment
sponsored by AT&T Corp
WHITE PAPER:
Enterprises are increasingly facing the task of integrating a variety of access services and devices onto their Virtual Private Networks (VPN). This white paper takes a closer look at some key issues that arise when bringing access methods into your VPN.
Posted: 31 May 2007 | Published: 07 Jun 2006
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Deploying a Wireless LAN
sponsored by BlackBerry
WHITE PAPER:
Many factors must be considered when planning for a WLAN deployment. This paper provides a starting point for posing questions to WLAN equipment and service vendors.
Posted: 18 May 2007 | Published: 01 May 2007
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Unified Communications Application: Uses and Benefits
sponsored by Cisco Systems, Inc.
PRODUCT LITERATURE:
Productivity gains and cost savings from unified communication applications can be challenging for organizations considering the required investment. Based on a survey of 200 organizations using these applications, this paper outlines their challenges.
Posted: 27 Mar 2007 | Published: 01 Jan 2006
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Enhancing Business with Smarter, More Effective Communication
sponsored by Cisco Systems, Inc.
WHITE PAPER:
To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
Posted: 27 Mar 2007 | Published: 01 Mar 2007
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Mobile Data Security Essentials for Your Changing, Growing Workforce
sponsored by CREDANT Technologies
WHITE PAPER:
Download this white paper and learn about the four key requirements for implementing an effective and flexible, enterprise-class mobile security solution to secure your mobile data and devices.
Posted: 15 Feb 2007 | Published: 01 Feb 2007
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10 Steps to Mobile Security
sponsored by Sybase iAnywhere
WHITE PAPER:
Security is the top priority on everyone's minds, especially with the growth of mobile devices on the rise. This paper details the 10 critical steps to ensure a successful mobile security strategy.
Posted: 02 Jan 2007 | Published: 01 Nov 2006
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What's New in BlackBerry Enterprise Solution v4.1 for Microsoft Exchange
sponsored by BlackBerry
WEBCAST:
Attend this webcast to learn about the new functionality and features in BlackBerry Enterprise Solution v4.1 for Microsoft Exchange, including role-based and group-based administration.
Posted: 16 Mar 2006 | Premiered: Apr 4, 2006, 09:00 EDT (13:00 GMT)
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Making Sense of the Wireless World - BlackBerry for Wireless LAN
sponsored by BlackBerry
WHITE PAPER:
This white paper reviews past and present technologies including a discussion of circuits and packets and also compares WLAN and WWAN networks in terms of advantages, challenges, and issues to consider when considering a wireless solution.
Posted: 05 Feb 2006 | Published: 01 Jan 2005
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