Multiple Service Operators (MSO) Reports

The rise of the robots: Next generation HR IT
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Within 20 years technology could automate as many as two thirds of middle-ranking job, meaning employers will find it difficult to find the people with the high-level skills they need. This changing demographic has led to a spurt of technological innovation in Human Resources as companies gear up for the recruitment wars that lie ahead.
Posted: 08 Feb 2021 | Published: 26 Apr 2018

TechTarget ComputerWeekly.com

Computer Weekly - 29 October 2019: IR35 reforms - the difficult decisions facing IT contractors
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now.
Posted: 08 Feb 2021 | Published: 29 Oct 2019

TechTarget ComputerWeekly.com

Digital transformation: bridging the paper and digital gap
sponsored by TechTarget ComputerWeekly.com
ANALYST REPORT: Enterprises are increasingly turning to traditional managed print service providers to improve process efficiency across both paper and digital information, says this report from analyst group, Quocirca.
Posted: 08 Feb 2021 | Published: 30 Sep 2016

TechTarget ComputerWeekly.com

Computer Weekly – 14 January 2025: Generating customer experience at NatWest Bank
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how NatWest Bank is using generative AI to enhance its customer experience. Our latest buyer's guide examines the emerging regulatory compliance environment affecting IT leaders. And we learn how Toyota is turning to automation to improve its helpdesk support service for employees. Read the issue now.
Posted: 13 Jan 2025 | Published: 14 Jan 2025

TechTarget ComputerWeekly.com

MicroScope – November 2022: Elevate security to minimise risk
sponsored by MicroScope
EZINE: Security remains a major concern for customers and a continuing area of growth for the channel – so what can managed service providers do to help out? Also read about expectations for the last quarter of 2022 and how partnerships are key to digital transformation.
Posted: 03 Nov 2022 | Published: 04 Nov 2022

MicroScope

Application Performance Management: Improving service availability
sponsored by TechTarget ComputerWeekly.com
EGUIDE: If it can't be measured, it can't be managed. Telemetry on applications and IT infrastructure are key to keeping applications running optimally and reducing unplanned downtime. Beyond using telemetry data to respond to abnormal events, historical data analysis can reveal more systemic issues. In this e-guide we look at trends in APM.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

TechTarget ComputerWeekly.com

Acquire a global view of your organization's security state: the importance of security assessments
sponsored by IBM Software Group
WHITE PAPER: Security assessments from IBM can help find "point-in-time" or ongoing security gaps in data confidentiality, integrity and accessibility as well as prior breaches and budgetary justification for making necessary security investments.
Posted: 09 Jan 2008 | Published: 09 Jan 2008

IBM Software Group

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards
sponsored by Advent Software, Inc
WHITE PAPER: This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant.
Posted: 10 Jul 2008 | Published: 01 Jul 2008

Advent Software, Inc

Presentation Transcript: Service Delivery Best Practices: Translating Customer Needs into Network Services
sponsored by Alcatel-Lucent
PRESENTATION TRANSCRIPT: This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services.
Posted: 04 Nov 2008 | Published: 04 Nov 2008

Alcatel-Lucent

Improve Your Business through Best Practice IT Management
sponsored by Kaseya
WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: 08 Oct 2007 | Published: 01 Sep 2007

Kaseya