PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
WHITE PAPER:
Compare the performance differences between firms with well a defined
and CRM supported sales process verses those without optimized sales
strategies. Discover the most dramatic areas of performance gain and the
impact on sales effectiveness.
WHITE PAPER:
Service-Oriented Architecture allows organizations to commission new products and services, at lower cost and with less labor, often with existing technology assets. Learn how to measure and create the most business value of an SOA.
WHITE PAPER:
This white paper outlines the considerations that should be taken into account to ensure a successful enterprise-wide deployment of a secure wireless network.
WHITE PAPER:
Read this e-book to learn why 50% of surveyed data center execs prefer Category 7/Class F network cabling. See for yourself how this advancement in network cabling can support speeds beyond 10 Gb/s.
WHITE PAPER:
This whitepaper provides an introduction to network faxing, discusses fax server technology in general and current research on faxing trends.
WHITE PAPER:
An in-depth look at V.34 high-speed fax and JBIG document compression technology...designed to save companies significant money in reducing fax telephone charges.
