EZINE:
In this week's Computer Weekly, as the UK government struggles to get new IT systems up and running before Brexit, we examine the challenges ahead. We look at serverless computing and ask why this emerging cloud technology is so important. And we discuss the latest best practice in mobile strategy for SMEs. Read the issue now.
ESSENTIAL GUIDE:
This guide from Vodafone explains how to introduce flexible working, what technologies to consider and how to succeed at implementation.
EGUIDE:
In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
CASE STUDY:
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.
CASE STUDY:
Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.
SOFTWARE DEMO:
This demo shows how the Cisco Secure Remote Access Solution provides simple access from virtually anywhere while protecting endpoint systems data and internal resources.
WHITE PAPER:
Security is the top priority on everyone's minds, especially with the growth of mobile devices on the rise. This paper details the 10 critical steps to ensure a successful mobile security strategy.
WHITE PAPER:
Devices that are running the BlackBerry Application Suite can use all the IT policy rules that are associated with the supported features of the BlackBerry Application Suite.
WHITE PAPER:
This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
