Service Level Agreements Reports

Overcoming Five Key Challenges to Successful Virtualization
sponsored by Dell Software
WHITE PAPER: In this new Quest Software white paper, learn about the five common challenges to a successful virtualization project – and how to solve each one. See how to ensure your company’s virtualization project is successful before AND after implementation. Read this white paper today.
Posted: 29 Mar 2011 | Published: 29 Mar 2011

Dell Software

The Truth about Agent vs. Agentless Monitoring
sponsored by uptime software inc.
WHITE PAPER: This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs.
Posted: 30 Sep 2010 | Published: 30 Sep 2010

uptime software inc.

Cloud-Based Email Archiving Pros and Cons
sponsored by Symantec Corporation
EGUIDE: Explore the benefits and downfalls of cloud-based email archiving in this expert E-Guide brought to you by SearchStorage.com. Find key criteria you shouldn't overlook when considering archiving in the cloud and learn why it's essential to know the ins and outs of whatever service in which you intend to invest.
Posted: 03 Dec 2012 | Published: 03 Dec 2012

Symantec Corporation

Why Service Level Management is Mission Critical for all IT Service Providers
sponsored by Autotask Corporation
WHITE PAPER: Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.
Posted: 10 Dec 2010 | Published: 10 Dec 2010

Autotask Corporation

Integrated service management and cloud computing:More than just technology best friends
sponsored by IBM
WHITE PAPER: This paper defines key aspects of integrated service management and cloud computing and describes their symbiotic relationship.
Posted: 19 May 2011 | Published: 01 Sep 2010

IBM

E-Guide: Optimizing your Tape Backup Strategy
sponsored by Iron Mountain
EGUIDE: Download this expert E-Guide to learn how to optimize your tape backup and recovery and criteria for choosing an offsite tape storage service.
Posted: 10 Aug 2011 | Published: 10 Aug 2011

Iron Mountain

Happy Customers Through High-Performing Service Level Agreements (SLAS)
sponsored by IBM
EGUIDE: This e-guide covers adoption, reporting and measuring productivity with application lifecycle management (ALM). Inside, find recommendations on best practices and tools to smooth your organization’s transition to ALM.
Posted: 28 Nov 2011 | Published: 07 Nov 2011

IBM

Data Center Service Management: A New Imperative for Managing Today's Data Centers
sponsored by Emerson Network Power
WHITE PAPER: To appropriately apply the principles of DCSM, a comprehensive enterprise solution must be able to provide significant levels of control over the infrastructure. Aperture VISTA® is the only enterprise-wide solution to be able to deliver all aspects of DCSM with a multidimensional perspective.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

Emerson Network Power

E-Guide: Nasuni Filer Adds SLA, Hardware Option for NAS Cloud Gateway
sponsored by Nasuni
EGUIDE: This SearchCloudStorage.com E-Guide profiles startup cloud vendor, Nasuni Corp., and offers insight into what they are doing to ease customer concerns about cloud storage – and guarantee uptime in cloud environments. Read on to find out about more Nasuni’s new product offerings and service-level agreements!
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Nasuni

Automating Resource Monitoring with Robot/CONSOLE
sponsored by Help/Systems
WEBCAST: Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Watch this FREE 30-minute Webcast and learn how Robot/CONSOLE can solve the headaches of resource monitoring.
Posted: 28 Apr 2010 | Premiered: Apr 28, 2010

Help/Systems