Service Level Agreements Reports

Dell ProSupport Hard Drive Data Recovery Service
sponsored by DellEMC and Intel®
DATA SHEET: Dell's Hard Drive Data Recovery Service gives customers of all sizes - from small businesses to large public companies and government agencies - the opportunity to recover data from a failed hard drive.
Posted: 09 Jan 2009 | Published: 09 Jan 2009

DellEMC and Intel®

ISSU: A Planned Upgrade Tool
sponsored by Juniper Networks, Inc.
WHITE PAPER: This paper describes the selection of an ISSU design, which requires a comprehensive approach that considers various permutations of redundant and non-redundant router architectures.
Posted: 25 Nov 2008 | Published: 25 Nov 2008

Juniper Networks, Inc.

Why Leading SaaS ISVs Choose the Oracle SaaS Platform
sponsored by Oracle Corporation
WEBCAST: Tune in to our panel of technology experts to learn how to build, deploy, and manage a SaaS solution that is architected right from the ground up.
Posted: 19 Mar 2009 | Premiered: Apr 15, 2009, 14:00 EDT (18:00 GMT)

Oracle Corporation

SOA Security: Oracle Web Services Manager
sponsored by Oracle Corporation
DATA SHEET: Companies worldwide are actively implementing service-oriented architectures (SOA), both in intranet and extranet environments. While SOA offers many advantages over current alternatives, deploying networks of web services still presents key challenges...this paper showcases how Oracle's Web Services Manager (WSM) addresses these challenges.
Posted: 14 May 2009 | Published: 14 May 2009

Oracle Corporation

Dell CompleteCare™ Accidental Damage Service
sponsored by DellEMC and Intel®
DATA SHEET: Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.
Posted: 09 Jan 2009 | Published: 09 Jan 2009

DellEMC and Intel®

Presentation Transcript: Is SaaS the Future of Enterprise Security?
sponsored by OpenText Security Solutions
PRESENTATION TRANSCRIPT: This presentation transcript discusses how The Web has become a primary attack vector most businesses are not yet prepared for. Compliance and data leakage are a growing concern, and the economic downturn is causing every organization to re-evaluate its spending on personnel and IT resources and how SaaS may just be the answer to these
Posted: 04 Jun 2009 | Published: 04 Jun 2009

OpenText Security Solutions

eGuide: Meshing Virtual Machine and Physical Systems Management
sponsored by Dell EMC and Microsoft
EGUIDE: This paper explains how to provide adequate network redundancy and isolation, how to implement adaptive automation practices for high availability, and how to take advantage of the best tools to eliminate separate virtual and physical management structures.
Posted: 17 Dec 2008 | Published: 17 Dec 2008

Dell EMC and Microsoft

Dynamic Initiators That Give You the Control You Need
sponsored by MVS Solutions
WHITE PAPER: This paper discusses the initiator requirements, and how ThruPut Manager optimizes and automates batch job queuing and initiation.
Posted: 21 Jan 2009 | Published: 21 Jan 2009

MVS Solutions

eBook: Managed SAP Hosting - Determining If It's Right For Your Business
sponsored by Freudenberg IT
EBOOK: In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider.
Posted: 30 Jun 2009 | Published: 01 Jun 2009

Freudenberg IT

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
sponsored by SAP America, Inc.
WHITE PAPER: The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
Posted: 17 Sep 2008 | Published: 17 Sep 2008

SAP America, Inc.