SLA Reports

RESOURCE: Colocation SLAs can be an expensive investment. On top of that, you need to be sure you're entrusting your critical assets to a worthy provider. That's why we assembled this guide to colocation SLAs, designed to help you get the best cost agreement possible while still ensuring your assets' security.

Posted: 25 Mar 2021 | Published: 25 Mar 2021

WHITE PAPER: This paper illustrates the top–level benefits of online PC backup. Read this paper to learn more about how to choose an online PC backup solution for your mid-sized organization or enterprise!

Posted: 11 Jan 2010 | Published: 15 Dec 2008

EBOOK: In this e-book, experts share their advice on the things that can make or break a project. Readers will discover what the current market for managed hosting is like, what to include in an SLA, and the key considerations when selecting a hosted provider.

Posted: 30 Jun 2009 | Published: 01 Jun 2009

WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...

Posted: 17 Jun 2009 | Published: 15 Jun 2009

ANALYST BRIEF: Even with the addition of a virtual tape library (VTL) solution to the backup environment, performance bottlenecks caused by inefficiencies on the host side of the backup process remain a challenge. This can now be addressed with an add-on to FalconStor VTL that accelerates backups four to eight-fold and reduces impact on production servers.

Posted: 16 Jun 2009 | Published: 01 May 2009

PRESENTATION TRANSCRIPT: This presentation transcript discusses how The Web has become a primary attack vector most businesses are not yet prepared for. Compliance and data leakage are a growing concern, and the economic downturn is causing every organization to re-evaluate its spending on personnel and IT resources and how SaaS may just be the answer to these

Posted: 04 Jun 2009 | Published: 04 Jun 2009

DATA SHEET: Companies worldwide are actively implementing service-oriented architectures (SOA), both in intranet and extranet environments. While SOA offers many advantages over current alternatives, deploying networks of web services still presents key challenges...this paper showcases how Oracle's Web Services Manager (WSM) addresses these challenges.

Posted: 14 May 2009 | Published: 14 May 2009

CASE STUDY: Replay AppImage's ability to restore messages and systems quickly and with little effort allowed ITS Group to grow its customer base while keeping overhead low.

Posted: 20 Apr 2009 | Published: 19 Mar 2009

WEBCAST: Tune in to our panel of technology experts to learn how to build, deploy, and manage a SaaS solution that is architected right from the ground up.

Posted: 19 Mar 2009 | Premiered: Apr 15, 2009, 14:00 EDT (18:00 GMT)

WHITE PAPER: This document discusses how Network Appliance and VMware ESX Server 3.0 work together to provide an effective backup solution in the Loyola Marymount University (LMU) environment. The goal of the VMware/NetApp solution is to provide a crash-consistent process that takes advantage of snapshot-based backups.

Posted: 30 Jan 2009 | Published: 30 Jan 2009

WHITE PAPER: This paper discusses the initiator requirements, and how ThruPut Manager optimizes and automates batch job queuing and initiation.

Posted: 21 Jan 2009 | Published: 21 Jan 2009

EZINE: Learn how to integrate change management into a document library using SharePoint's own framework.

Posted: 19 Jan 2009 | Published: 19 Jan 2009

PRODUCT LITERATURE: Oracle E-Business Suite Release 12 contains powerful new technology with geared to facilitate the global management of enterprises with diverse units.

Posted: 13 Jan 2009 | Published: 13 Jan 2009

DATA SHEET: Dell's Hard Drive Data Recovery Service gives customers of all sizes - from small businesses to large public companies and government agencies - the opportunity to recover data from a failed hard drive.

Posted: 09 Jan 2009 | Published: 09 Jan 2009

DATA SHEET: Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.

Posted: 09 Jan 2009 | Published: 09 Jan 2009

EGUIDE: This paper explains how to provide adequate network redundancy and isolation, how to implement adaptive automation practices for high availability, and how to take advantage of the best tools to eliminate separate virtual and physical management structures.

Posted: 17 Dec 2008 | Published: 17 Dec 2008

WHITE PAPER: This paper describes the selection of an ISSU design, which requires a comprehensive approach that considers various permutations of redundant and non-redundant router architectures.

Posted: 25 Nov 2008 | Published: 25 Nov 2008

WHITE PAPER: This E-Guide offers a step-by-step guide for consolidating SQL Servers, also provides insight on why SQL Server consolidation is an optimization technique.

Posted: 20 Nov 2008 | Published: 20 Nov 2008

WHITE PAPER: The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.

Posted: 17 Sep 2008 | Published: 17 Sep 2008

WHITE PAPER: This paper, discusses some of the challenges around virtualizing archives and explore how EMC has leveraged Rainfinity file virtualization with Centera CAS.

Posted: 19 Jun 2008 | Published: 01 Jun 2007

SOFTWARE LISTING: Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.

Posted: 10 Apr 2008 | Published: 01 Apr 2008

WHITE PAPER: Choosing the proper backup and recovery plan for SQL Server can be a daunting task. Read this white paper and learn which model best suits your organization and can ease administration.

Posted: 19 Nov 2007 | Published: 01 Jan 2007

WHITE PAPER: Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.

Posted: 13 Dec 2004 | Published: 01 Dec 2004