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MicroScope - January 2020: SMEs and managed services sponsored by TechTarget ComputerWeekly.com EZINE: In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now. Posted: 08 Feb 2021 \| Published: 03 Jan 2020 TOPICS: Cloud Computing \| Cloud Management \| Code Management \| Managed Security Services \| Management Service Providers \| Software Development Methodologies \| Software Development Tools \| Software Engineers

Beyond your company boundaries sponsored by TechTarget ComputerWeekly.com RESEARCH CONTENT: Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly. Posted: 08 Feb 2021 \| Published: 06 Jul 2017 TOPICS: Managed Security Services \| Managed Security Services Providers \| Management Change \| Management of Change \| Management Service Providers \| Management Training \| Managing Change

MicroScope – June 2019: Sourcing IT among the clouds sponsored by MicroScope EZINE: Outsourcing is changing as the anything-as-a-service model takes off. Posted: 08 Feb 2021 \| Published: 24 May 2019 TOPICS: Cloud Computing \| Cloud Security \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services \| IT Workforce \| Management Service Providers \| Service Level Management \| VARs

Shenzhen Telecom sponsored by Pitney Bowes Group 1 Software CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. Posted: 01 Jul 2008 \| Published: 01 Jul 2008 TOPICS: Billing Services \| Communications Systems \| Customer Service \| Management Service Providers \| Operational Support Systems \| Telecommunications Services

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards sponsored by Advent Software, Inc WHITE PAPER: This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant. Posted: 10 Jul 2008 \| Published: 01 Jul 2008 TOPICS: Asset Management (Finance) \| Compliance (Finance) \| Compliance Best Practices \| Investments \| Management Service Providers \| Performance Testing \| Reporting Software

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

CHAPTER 15: Working with the Command-Line Interface sponsored by McGraw Hill BOOK: Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more. Posted: 08 Feb 2021 \| Published: 13 Jan 2021 TOPICS: Careers \| IT Departments \| IT Governance \| IT Industry \| IT Management \| IT Services \| IT Workforce

ASEAN IT Priorities 2022: Top Observations & Trends sponsored by TechTarget ComputerWeekly.com EGUIDE: Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how ASEAN enterprises are directing their IT investments and what are the main observations and trends for ASEAN in 2022. Posted: 19 Jan 2022 \| Published: 19 Jan 2022 TOPICS: Cloud Computing \| Cloud Security \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Spending \| IT Workforce

CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients sponsored by TechTarget ComputerWeekly.com EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm. Posted: 08 Feb 2021 \| Published: 12 Nov 2020 TOPICS: Artificial Intelligence \| Backups \| IT Infrastructure \| IT Outsourcing Services \| IT Services \| Software \| Software Development Tools \| Storage Devices

CHAPTER 13: IT Troubleshooting sponsored by McGraw Hill BOOK: Download this sample chapter from ITF+ CompTIA IT Fundamentals to learn how to approach IT problems using a standard troubleshooting method, how to troubleshoot common computer problems and more. Posted: 08 Feb 2021 \| Published: 12 Jan 2021 TOPICS: Careers \| IT Best Practices \| IT Management \| IT Services \| IT Workforce \| Troubleshooting

Systems Management Service Providers Reports