W3C Reports

INFOGRAPHIC: Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member.

Posted: 18 Jan 2022 | Published: 18 Jan 2022

WHITE PAPER: The Project Management Network Diagram (PM Network Diagram) provides a visual illustration of the project management life cycle (in terms of the chain of events that take place in a project).

Posted: 06 Jul 2006 | Published: 01 Jan 2005

CASE STUDY: 3M adopted a unified employee recognition platform from OC Tanner to strengthen workplace culture and inclusion globally. The program drove 2 million recognition moments in 2022, with 94% of employees using it. Learn how OC Tanner's solutions can boost your employee experience.

Posted: 27 Nov 2024 | Published: 05 Dec 2024

WEBCAST: 56% of financial organizations expect to increase their investment in CX technology by 10% or more over the next 3 years, according to research by Talkdesk. So, what technology landscape will these businesses encounter? Unlock insights in this webcast featuring subject-matter experts from Talkdesk, Cambridge Savings Bank and more.

Posted: 13 Jun 2024 | Premiered: Jun 13, 2024

RESEARCH CONTENT: While you may think it’s time to transform your payroll platforms and operations, it may be difficult to get your organization to commit to long-term monetary backing. So, how can you most effectively build a business case for a new global payroll strategy? Dig into this guide to learn more.

Posted: 31 Jan 2024 | Published: 31 Jan 2024

EBOOK: While you may think it’s time to transform your payroll platforms and operations, it may be difficult to get your organization to commit to long-term monetary backing. So, how can you most effectively build a business case for a new global payroll strategy? Dig into this guide to learn more.

Posted: 31 Jan 2024 | Published: 31 Jan 2024

EBOOK: While you may think it’s time to transform your payroll platforms and operations, it may be difficult to get your organization to commit to long-term monetary backing. So, how can you most effectively build a business case for a new global payroll strategy? Dig into this guide to learn more.

Posted: 31 Jan 2024 | Published: 31 Jan 2024

EBOOK: While you may think it’s time to transform your payroll platforms and operations, it may be difficult to get your organization to commit to long-term monetary backing. So, how can you most effectively build a business case for a new global payroll strategy? Dig into this guide to learn more.

Posted: 31 Jan 2024 | Published: 31 Jan 2024

WHITE PAPER: Synced passkeys are a significant step towards a passwordless world, offering increased security and convenience over traditional passwords. Learn how passkeys work and explore different implementation approaches in this comprehensive white paper.

Posted: 10 Jul 2024 | Published: 11 Jul 2024

EGUIDE: From delivering a better customer experience, or increasing productivity, eliminating inefficiencies, ensuring compliance, the primary reason for migrating to a digital transformation environment must ultimately be to improve the business. But realising those business benefits will depend on many factors outlined in this infographic.

Posted: 07 Aug 2023 | Published: 07 Aug 2023

EBOOK: The future of authentication is loginless. Learn how passwordless and continuous authentication can enhance security, reduce friction, and build customer trust. Download the e-book to explore this transformative identity management approach.

Posted: 10 Jul 2024 | Published: 11 Jul 2024

WHITE PAPER: Passkeys are a new FIDO-based authentication standard that enables faster, easier, and more secure sign-up and sign-in experiences. This white paper explains how passkeys work, the technical flows involved, and implementation considerations for developers. Read the full white paper to learn more.

Posted: 10 Jul 2024 | Published: 11 Jul 2024

EBOOK: Technological innovation, increasing cyberthreats, and satisfying workforce requirements are only some of the critical considerations modern businesses must make when choosing the right IT partners and computing solutions. Learn how to achieve this and the benefits of AI PCs in this e-book.

Posted: 21 Nov 2024 | Published: 21 Nov 2024

WHITE PAPER: The new Dell PowerEdge servers with 5th and 4th Gen Intel® Xeon® processors deliver advanced performance and energy-efficient design for data-intensive workloads like AI and at the edge. Discover how these servers can accelerate your transformation anywhere. Read the full white paper to learn more.

Posted: 20 Dec 2024 | Published: 20 Dec 2024

EGUIDE: Research in November 2021 from Inmarsat Enterprise found that as many as 84% of businesses gave sped up deployment of IoT, or plan to, because of Covid.  In this guide, learn how businesses implementing IoT technologies are getting ahead of the competition across their value chains.

Posted: 10 Dec 2021 | Published: 10 Dec 2021

RESEARCH CONTENT: Strategic collaboration is critical for marketing success in today's complex landscape. This report reveals insights on aligning goals, embracing data-driven practices, and harnessing AI to drive marketing innovation. Read the full report to unlock the power of collaboration and gain a competitive edge.

Posted: 22 Oct 2024 | Published: 22 Oct 2024

EGUIDE: Enterprises can choose from multiple SD-WAN deployment models, such as fully managed, co-managed and DIY. Those that opt to purchase SD-WAN directly from a vendor might find it overwhelming to sort through the various vendors. To help, the comparison chart below provides a breakdown of 10 SD-WAN vendor offerings.

Posted: 20 Jul 2023 | Published: 20 Jul 2023

EGUIDE: In this infographic, learn about the main benefits of adopting team collaboration tools, including reduced email use and meetings, increased productivity and revenue, and saved money.

Posted: 20 Jul 2023 | Published: 20 Jul 2023

EGUIDE: Customer experience management is a set of processes a company uses to track interactions between a customer and the organization across every touchpoint. In this infographic, learn about the main differences between customer experience maps and customer journey maps, and why they are key factors in the operation of CXM software.

Posted: 20 Jul 2023 | Published: 20 Jul 2023

EGUIDE: There are four broad forms of AI in use today, ranging from simple and almost mechanical to complex and almost human. These forms of AI are designed to stand in for human intelligence, but their ability to represent something even approaching human intelligence is greater as we progress through them. Download the infographic to learn more.

Posted: 20 Jul 2023 | Published: 20 Jul 2023

EGUIDE: What do you do when an SD-WAN has problems? You troubleshoot. But SD-WAN troubleshooting requires IT teams to understand the network devices, connectivity and topology with which they're dealing, as well as many other factors. Below are some practical monitoring and troubleshooting steps IT teams can follow when dealing with SD-WAN issues.

Posted: 20 Jul 2023 | Published: 20 Jul 2023

EGUIDE: Nowadays, retail organizations can integrate their CMS and e-commerce platform to manage product catalogues and streamline the checkout process with product-specific content. In this infographic, we put together the top e-commerce platforms for the enterprise.

Posted: 20 Jul 2023 | Published: 20 Jul 2023

EGUIDE: Many professionals seeking a career in cloud security turn to certifications to advance their learning and prove their knowledge to potential employers. Are you trying to figure out which certifications will most advance your knowledge and career? Download this infographic to get the lowdown on the best cloud security certifications.

Posted: 20 Jul 2023 | Published: 20 Jul 2023

INFOGRAPHIC: A cybersecurity strategy isn't meant to be perfect, but it must be proactive, effective, actively supported and evolving. Here are the four steps required to get there.

Posted: 19 Jun 2023 | Published: 19 Jun 2023

INFOGRAPHIC: CXM and CRM systems help organizations boost customer satisfaction, but CXM focuses on how customers perceive a brand, while CRM helps employees understand their customers. In this article, we compare these platforms to help you decide which one is best for your business.

Posted: 19 Jun 2023 | Published: 19 Jun 2023

INFOGRAPHIC: Convolutional neural networks and generative adversarial networks are both deep learning models but differ in how they work and are used. Learn the ins and outs of CNNs and GANs.

Posted: 19 Jun 2023 | Published: 19 Jun 2023

INFOGRAPHIC: Over the past several years of deploying SD-WAN, there's been a shift in the way enterprises move from MPLS to SD-WAN technology. Increasingly, the question has become less about if SD-WAN will be adopted and more about how to shift to SD-WAN. Here are some of the less obvious actions to take to ensure a smooth transition.

Posted: 15 May 2023 | Published: 15 May 2023