Web-Based Self Service White Papers, Software Downloads, Definition and Webcasts

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Web-Based Self Service Reports

IDC MarketScape Worldwide Data Clean Room Technology 2024 Vendor Assessment sponsored by Amazon Web Services WHITE PAPER: Information sharing is key to success in today's highly analytical environment. Data can lead to insight, but at the same time, enterprises need to be vigilant about who has access to their data and what they are able to do with that data. Posted: 09 Dec 2024 \| Published: 06 Jan 2025 TOPICS: Customer Service

Top 10 retail technology stories of 2019 sponsored by TechTarget ComputerWeekly.com EGUIDE: Computer Weekly looks at what 2019 had in store for the retail industry – what technologies were retailers rushing to adopt and how is customer behaviour changing? Posted: 08 Feb 2021 \| Published: 24 Dec 2019 TOPICS: CRM \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Retail Channels \| Retail Trade Industry

CRM Evolves Towards Digital Customer Engagement sponsored by TechTarget ComputerWeekly.com EGUIDE: This e-guide focuses on how customer relationship management has evolved towards engaging with customers through every channel, with digital to the fore. Posted: 08 Feb 2021 \| Published: 23 Oct 2017 TOPICS: CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices

A Computer Weekly buyer's guide to next-generation retail technology sponsored by TechTarget ComputerWeekly.com EGUIDE: Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers. Posted: 08 Feb 2021 \| Published: 04 Jan 2021 TOPICS: Customer Service \| Customer Service Best Practices \| Disaster Planning \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry \| Supply Chain Management \| Supply Chain Software

Mastering New Challenges in Text Analytics: Making Unstructured Data Ready for Predictive Analytics sponsored by SPSS Inc. Worldwide Headquarters WHITE PAPER: This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions. Posted: 20 Feb 2009 \| Published: 20 Feb 2009 TOPICS: Business Processes \| CRM \| Customer Loyalty \| Customer Service \| Data Mining \| Databases \| Instant Messaging \| Marketing

Unsung Heroes - How Routing & Switching Keep the Business Going sponsored by Cisco Systems, Inc. WHITE PAPER: Routers and switches are the building blocks for all business communications from data to voice and video to wireless access. Posted: 02 Feb 2009 \| Published: 02 Feb 2009 TOPICS: Access Control \| Business Communications \| Customer Service \| Remote Access Routers \| Routing \| Security \| Switches

SharePoint E-Zine Volume 7: Who Is Allowed to Customize SharePoint? sponsored by TechTarget Search Windows Server EZINE: Find out how to incorporate governance into SharePoint customization to empower users while setting boundaries. Posted: 25 Aug 2012 \| Published: 16 Feb 2009 TOPICS: Business Processes \| Collaboration \| Document Management \| Email Archiving \| IT Governance \| IT Managers \| Microsoft Exchange \| Network Service Providers \| Windows

Quality of Service (QoS) in High-Priority Applications sponsored by Transition Networks, Inc. WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources. Posted: 08 Sep 2008 \| Published: 05 Sep 2008 TOPICS: Customer Service \| Enterprise \| LAN \| QOS \| Quality Control \| VoIP

Global Delivery: A Course to High Performance in a Multi-Polar World sponsored by Accenture WHITE PAPER: To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry. Posted: 18 Feb 2009 \| Published: 18 Feb 2009 TOPICS: Business Process Outsourcing \| Business Processes \| Global Economy \| Globalization \| Public Sector \| Workforce Planning

Infor CRM Interaction Advisor sponsored by Infor CRM PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems. Posted: 22 Jul 2009 \| Premiered: 22 Jul 2009 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Marketing

Web-Based Self Service Reports