Web Telephony Reports

Lumber Company Cuts Customer Delays down to Size
sponsored by Cisco Systems, Inc.
CASE STUDY: In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.
Posted: 22 Feb 2008 | Published: 01 Jan 2006

Cisco Systems, Inc.

Unified Communications Application: Uses and Benefits
sponsored by Cisco Systems, Inc.
PRODUCT LITERATURE: Productivity gains and cost savings from unified communication applications can be challenging for organizations considering the required investment. Based on a survey of 200 organizations using these applications, this paper outlines their challenges.
Posted: 27 Mar 2007 | Published: 01 Jan 2006

Cisco Systems, Inc.

Unified Communications Pocket Guide
sponsored by ShoreTel - OLD
EGUIDE: This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
Posted: 20 May 2009 | Published: 19 May 2009

ShoreTel - OLD

Canadian Airport Reaps the Benefits of Truly Unified Communications
sponsored by Hewlett Packard Enterprise
CASE STUDY: In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili...
Posted: 06 Jun 2008 | Published: 01 Feb 2008

Hewlett Packard Enterprise

IP Telephony from A-Z -- The Complete IP Telephony eBook
sponsored by ShoreTel - OLD
EBOOK: Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.
Posted: 19 May 2009 | Published: 31 Dec 2007

ShoreTel - OLD

Voice over IP Networks: Ensuring Quality through Proactive Link Management
sponsored by Elfiq Networks
WHITE PAPER: Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to.
Posted: 08 Apr 2008 | Published: 01 Feb 2008

Elfiq Networks

Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Presentation Transcript: Demystifying ROI for Managed Services for IPT (IP Telephony)
sponsored by Dimension Data
PRESENTATION TRANSCRIPT: If you're looking to better manage your IP telephony but don't know where to start, this presentation transcript, taken from the webcast of the same name, can help.
Posted: 22 Jul 2009 | Published: 22 Jul 2009

Dimension Data

Cisco Catalyst 3560 Series Switches
sponsored by Cisco Systems, Inc.
SOFTWARE LISTING: The Cisco® Catalyst® 3560 Series is a line of fixed-configuration, enterprise-class switches that include IEEE 802.3af and Cisco prestandard Power over Ethernet (PoE) functionality in Fast Ethernet and Gigabit Ethernet configuration.
Posted: 28 Feb 2008 | Published: 01 Jan 2007

Cisco Systems, Inc.

Enhancing Business with Smarter, More Effective Communication
sponsored by Cisco Systems, Inc.
WHITE PAPER: To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
Posted: 27 Mar 2007 | Published: 01 Mar 2007

Cisco Systems, Inc.