eServices Reports

The Oracle Return on Investment Calculator
sponsored by STR Software
ASSESSMENT TOOL: This Return on Investment FAX calculator helps you determine the what sending faxes manually costs your organization annually, demonstrating how an automated FAX solution from STR Software can save your company money.
Posted: 08 May 2009 | Published: 08 May 2009

STR Software

AventX Connector for SAP ERP
sponsored by STR Software
DATA SHEET: AventX Connector for SAP ERP works in conjunction with AventX UNIX to automatically fax a limitless number of business documents directly from your SAP application. An economical, easy-to-implement product, the AventX Connector for SAP ERP gives companies the simple tools they need to achieve measurable savings and enhan
Posted: 08 May 2009 | Published: 08 May 2009

STR Software

Customer experience maps vs. customer journey maps
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Customer experience management is a set of processes a company uses to track interactions between a customer and the organization across every touchpoint. In this infographic, learn about the main differences between customer experience maps and customer journey maps, and why they are key factors in the operation of CXM software.
Posted: 20 Jul 2023 | Published: 20 Jul 2023

TechTarget ComputerWeekly.com

A Computer Weekly buyer's guide to retail technology
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.
Posted: 08 Feb 2021 | Published: 17 Oct 2018

TechTarget ComputerWeekly.com

Retailers' tech response to consumers' increasingly online habits
sponsored by TechTarget ComputerWeekly.com
EBOOK: The past few years has seen an increase in online shopping as the pandemic shifted more consumers into the realm of e-commerce to purchase goods during lockdowns. In return, retailers have been investing in technology to meet the e-commerce demands of customers, and now as predictions suggest pandemic shopping habits are set continue.
Posted: 25 Jul 2022 | Published: 25 Jul 2022

TechTarget ComputerWeekly.com

Computer Weekly - 1 February 2022: How Ocado pushes technological boundaries
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to Ocado's CTO about how the e-commerce company pushes technological boundaries. Our latest buyer's guide looks at the importance and technical challenges of data integration. There's a growing dispute over the use of end-to-end encryption – we look at the differing perspectives. Read the issue now.
Posted: 28 Jan 2022 | Published: 01 Feb 2022

TechTarget ComputerWeekly.com

Infor CRM Interaction Advisor
sponsored by Infor CRM
PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
Posted: 22 Jul 2009 | Premiered: 22 Jul 2009

Infor CRM

The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
IT BRIEFING: This IT Briefing will address the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive differentiation, and SAP's holistic approach in this CRM framework.
Posted: 17 Apr 2009 | Published: 17 Apr 2009

SAP America, Inc.

Let Customer Feedback Do the Driving
sponsored by SPSS Inc. Worldwide Headquarters
WHITE PAPER: As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
Posted: 07 May 2009 | Published: 31 May 2007

SPSS Inc. Worldwide Headquarters

Enhancing Interaction Center ROI in Turbulent Economic Times
sponsored by SAP America, Inc.
WHITE PAPER: Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.