Business Process Outsourcing Services Multimedia

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

WEBCAST: Get an overview of the concepts, terminology, and processes of machine learning, and how it can solve business problems. Discover when it is appropriate to use a machine learning model, and the phases of a machine learning pipeline.

Posted: 20 Sep 2024 | Premiered: Sep 20, 2024

WEBCAST: With 84% of today’s leaders agreeing that generative AI will help their organizations better serve their customers, it’s no wonder that many businesses are adopting new AI tools. However, some aren’t completely sold on AI. Tune into this webinar to learn more.

Posted: 02 Jul 2024 | Premiered: Jul 2, 2024

PODCAST: Explore the shift from on-premise to cloud ERP implementations. Learn how a transformational strategy, standardization, and continuous innovation are key for successful cloud ERP-as-a-Service deployments. Listen to the podcast to discover more.

Posted: 19 Dec 2024 | Premiered: Dec 20, 2024

VIDEO: As organizations continue to reimagine their businesses to keep up with expectations, many are seeking new ways that they can redefine their objectives for boundless working. However, to achieve this, it’s critical that companies focus on transforming their technology, processes, and culture. Tune into this webinar to learn more.

Posted: 02 Feb 2024 | Premiered: 02 Feb 2024

VIDEO: While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.

Posted: 18 Apr 2024 | Premiered: 18 Apr 2024

WEBCAST: To unlock the power of GPUs for your organization, and put them to work to underpin your valuable AI workloads, watch this webinar hosted by Jeff Chu from Penguin Solutions to discover a 5-phase approach for maximizing utilization, 7 benefits of automating GPU infrastructure management, and more.

Posted: 28 Nov 2024 | Premiered: Nov 28, 2024

WEBCAST: Remaining on pace with compliance is ever more critical, as data breaches are up 68% YoY across industries, with MSPs that support highly regulated industries increasingly vulnerable. Tune in to overcome 3 common challenges and ascertain 4 ways to kick-start compliance with ControlMap.

Posted: 01 May 2024 | Premiered: May 1, 2024

WEBCAST: Explore how to enable business growth with digital employee experience (DEX) solutions that address the challenges of flexible work models. Download the video to learn more.

Posted: 11 Dec 2024 | Premiered: Dec 7, 2024