WEBCAST:
Disasters, whether human-made or natural are unavoidable, so planning for them is critical to ensuring delivery of care and services, regardless of the situation. Most organizations are more aware of and planning for high-profile data breaches and ransomware but many are not prepared for the most common types of disasters and human errors.
WEBCAST:
Embedding AI in customer care solutions delivers streamlined operations, enhanced customer interactions, robust data security, and compelling ROI for partners. DMS International, a Build partner, will share how they are using AI, the value they have received or are expecting to get and why they decided to use IBM technology.
WEBCAST:
Leading healthcare payers and providers are moving forward on a digital agenda that spans from omnichannel consumer services to improved patient care. Join this webinar to learn about a three-phase approach to data protection that improves detection of possible attacks and accelerates recovery.
WEBCAST:
While many may not spend much time thinking about the impact they have personally on customer experience, the impact is very real. In this webinar, discover what’s essential to understand about people’s wants and needs from the latest CX research.
