Customer Care Outsourcing Multimedia

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Driving Success In Field Service With AI Innovation
sponsored by ServiceNow
WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

ServiceNow

Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

Microsoft

EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

Microsoft

Accelerate your time
sponsored by IBM
WEBCAST: Embedding AI in customer care solutions delivers streamlined operations, enhanced customer interactions, robust data security, and compelling ROI for partners. DMS International, a Build partner, will share how they are using AI, the value they have received or are expecting to get and why they decided to use IBM technology.
Posted: 25 Oct 2024 | Premiered: Oct 25, 2024

IBM

Selling effectively in healthcare by using the right data
sponsored by Definitive Healthcare
WEBCAST: In the current economic environment it's become vitally important for organizations selling into healthcare to focus on the key sales and marketing activities that will drive results. In order to do that you need to know you're working with the best healthcare commercial intelligence possible.
Posted: 22 Nov 2022 | Premiered: Oct 13, 2022

Definitive Healthcare

Leveraging CX Research to Inform Your Personalization Efforts
sponsored by Enterprise Strategy Group
WEBCAST: While many may not spend much time thinking about the impact they have personally on customer experience, the impact is very real. In this webinar, discover what’s essential to understand about people’s wants and needs from the latest CX research.
Posted: 27 Oct 2023 | Premiered: Oct 28, 2023

TOPICS:  .NET
Enterprise Strategy Group