Video over IP Services Multimedia

WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

WEBCAST: Watch this webcast to learn the key drivers and benefits of private IP, common pitfalls to avoid, and best practices for deploying and managing a private IP deployment.

Posted: 28 Mar 2007 | Premiered: Mar 27, 2007

WEBCAST: Today, AI is transforming industries as organizations leverage the technology to future-proof their medical workforces. But, what exactly are the benefits of AI in a medical setting? What are hospitals doing to successfully implement these solutions and how is it changing operations at a pediatric level? Tune into this webinar to learn more.

Posted: 12 Nov 2024 | Premiered: Nov 12, 2024

VIDEO: How can business leaders make better use of cloud spending? Custom cloud services. Watch this short 3-minute video to learn about Rackspace's counter-intuitive approach to cloud as service with customization for IT cost savings.

Posted: 11 Sep 2019 | Premiered: 06 Jun 2019

VIDEO: What if the service function was a driver for growth, engaging the customer at every step of the journey and delivering the experiences they desire? Tune into this brief video to learn how you can reimagine service with AWS, Accenture, and Salesforce to boost customer satisfaction and retention and drive revenue for your business.

Posted: 25 Jun 2024 | Premiered: 25 Jun 2024

VIDEO: When your organization faces limited resources and limited process time, how can your organization keep seamless digital services and operations running without sacrificing employee experience? Tune in to this short video to learn how service operations powered by AI can help

Posted: 08 Feb 2024 | Premiered: 08 Feb 2024

VIDEO: Research shows that AI and analytics bring a total annual value of up to $2 trillion to the financial services sector. One main driver for this is the adoption of AI in the contact center to improve the speed, accuracy, and efficiency of customer service operations. Watch this video to learn how you can leverage AI to power your CX to a new level.

Posted: 19 Jun 2024 | Premiered: 19 Jun 2024

VIDEO: This brief explainer video breaks down Utimaco’s approach to security, highlighting the strategy and philosophy behind their approach, and how they help secure organizations with on-premises and as-a-service solutions. Watch the full explainer now to learn more.

Posted: 13 Sep 2024 | Premiered: 14 Sep 2024

VIDEO: Tune into this In a Flash video to learn the basics of third-party maintenance, and discover how you can start assembling a strong third-party toolset to support your data center maintenance strategy.

Posted: 04 Apr 2023 | Premiered: 04 Apr 2023

VIDEO: For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.

Posted: 01 Jun 2023 | Premiered: 01 Jun 2023

VIDEO: Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

Posted: 13 Apr 2024 | Premiered: 13 Apr 2024

VIDEO: While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.

Posted: 18 Apr 2024 | Premiered: 18 Apr 2024

VIDEO: Organizations are shifting to managed cloud services for reduced complexity, pay-per-use models, and simplified maintenance. In this 2-minute video, discover the benefits of a cloud migration partner working in tandem with your IT team to ensure a smooth, efficient cloud transition. Watch here.

Posted: 01 Mar 2022 | Premiered: 02 Mar 2022

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

VIDEO: Find out you can deliver seamless customer experiences while reducing costs in this short video, where ServiceNow walks you through a day in the life of a member of a successful CX team.

Posted: 09 Mar 2024 | Premiered: 09 Mar 2024

VIDEO: In this 2-minute video, you’ll hear from Bob Shelton, VP of Business Development at Tarigma, about how they leveraged services from AllCloud to migrate their on-premises software to the AWS cloud. Tune in now to find out how used generative AI to reduce manual reporting tasks and boost efficiency for their business.

Posted: 04 Jun 2024 | Premiered: 04 Jun 2024

WEBCAST: Organizations know the importance of digital modernization, but a current state of increased IT complexity, rising costs, and an ongoing skills shortage, large projects can be risky without the right help. Moving your apps to a SaaS delivery model is the way to go, but with managed services it can be even easier. Watch this video to learn more.

Posted: 14 Jul 2023 | Premiered: Jul 14, 2023