AS White Papers

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Eight Strategies for First Rate Customer Service
sponsored by Cisco Systems, Inc.
WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 06 Oct 2008 | Published: 03 Oct 2008

Cisco Systems, Inc.

Small Business Firewall Software Vs. Hardware Firewalls
sponsored by Cisco Systems, Inc.
WHITE PAPER: Small business firewall software and hardware firewalls are the methods used to protect computers against hacker attacks and other Internet threats.
Posted: 02 Feb 2009 | Published: 02 Feb 2009

Cisco Systems, Inc.

Transform the Internet into a Business- Ready Application Delivery Platform for Enterprise SOA Based SAP Deployments
sponsored by Akamai Technologies
WHITE PAPER: For today's enterprises, enterprise SOA based on SAP and the Internet provide a complementary and highly agile platform for rapidly extending the enterprise to reach customers, partners and employees in markets globally.
Posted: 07 Mar 2008 | Published: 01 Sep 2007

Akamai Technologies

Leadership Makes the Difference during Times of Global Financial Crisis: Optimizing Business Cycles through Technology Investment
sponsored by SAP America, Inc.
WHITE PAPER: Investing in the right IT platform and end-to-end business processes enables companies to simplify the IT landscape and reduce total it cost.
Posted: 26 Jan 2009 | Published: 23 Jan 2009

SAP America, Inc.

Retail Opportunities in a World of Extremes: Understanding Today's Teens and Boomers
sponsored by IBM
WHITE PAPER: This IBM study focused on two groups – teens and boomers. It explores their lifestyles, values, and particular preferences and attitudes toward shopping. Read this paper to learn how retailers can better meet the needs of these two segments.
Posted: 14 May 2008 | Published: 01 Jan 2007

IBM

Migration to DOCSIS 3.0
sponsored by Motorola Solutions
WHITE PAPER: Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola Solutions

Achieve Eco-sustainable Innovation While Driving Profitable Growth
sponsored by Alcatel-Lucent
WHITE PAPER: Alcatel-Lucent's innovation engine explores new ideas and opportunities to address environmental concerns while solving business problems.
Posted: 02 Oct 2008 | Published: 02 Oct 2008

Alcatel-Lucent

Retail Website Performance- Consumer Reaction to a Poor Online Shopping Experience
sponsored by Akamai Technologies
WHITE PAPER: Retailers must understand that the online shopper segment is continually maturing and be mindful of how this evolution influences consumers' expectations.
Posted: 07 Mar 2008 | Published: 01 Jun 2006

Akamai Technologies

How Does Ping Really Work?
sponsored by Global Knowledge
WHITE PAPER: The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level.
Posted: 10 Dec 2008 | Published: 11 Oct 2008

Global Knowledge

Extending Enterprise Networks with Service Delivery Environments
sponsored by Alcatel-Lucent
WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent