Call Distribution Systems White Papers

(View All Report Types)
Video-Ready - Campus Network
sponsored by Cisco Systems, Inc.
WHITE PAPER: Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.
Posted: 22 May 2009 | Published: 01 May 2008

Cisco Systems, Inc.

ePlus Technology IT Sourcing, Services, Support & Solutions
sponsored by ePlus Technology
WHITE PAPER: ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization.
Posted: 24 Apr 2009 | Published: 28 Dec 2007

ePlus Technology

Enterprise Backup and Recovery Considerations: How to Maintain Your Restore-Readiness
sponsored by Sirius Computer Solutions
WHITE PAPER: IT systems are vulnerable to a variety of disruptions. This paper will focus on common processes and procedures that should be part of any effective enterprise backup/restore system.
Posted: 08 Jul 2009 | Published: 26 Jun 2009

Sirius Computer Solutions

Global Threat Research Report: Russia
sponsored by VeriSign, Inc
WHITE PAPER: This report takes an in-depth look at the security threat the Russian Business Network (RBN) is to North American-based enterprise businesses. Learn more about their current infrastructure, its corruption, and the impact the RBN has on business today.
Posted: 16 Nov 2007 | Published: 10 Jan 2007

VeriSign, Inc

Broadband Household Segmentation: The Impact on Service Provider Consumer Applications Strategies
sponsored by Alcatel
WHITE PAPER: This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...
Posted: 16 Oct 2006 | Published: 01 Sep 2006

Alcatel

Peace of Mind for the Life of Your Business
sponsored by Cisco Systems, Inc.
WHITE PAPER: In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs.
Posted: 28 Aug 2008 | Published: 28 Aug 2008

Cisco Systems, Inc.

Proactive Service Assurance for Mobile Data Services
sponsored by Infovista Corporation
WHITE PAPER: Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more.
Posted: 02 Mar 2009 | Published: 26 Feb 2009

Infovista Corporation

Transforming the Network for Triple Play
sponsored by Alcatel-Lucent
WHITE PAPER: Read this paper to find out how to ensure a profitable transition to Triple Play Services.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

How Should an Enterprise Move towards Unified Communications?
sponsored by Avaya Inc.
WHITE PAPER: Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: 01 Jul 2008 | Published: 01 Jun 2008

Avaya Inc.

Business-Model-Driven Data Warehousing: Keeping Data Warehouses Connected to Your Business
sponsored by Kalido
WHITE PAPER: This paper analyzes the issues of conventional data warehouse design process and explains how this practice can be improved using a business-model-driven process in support of effective Business Intelligence.
Posted: 04 Jun 2008 | Published: 01 Jun 2008

Kalido