Chapter 7 White Papers

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Are You Providing Your Customers with the Satisfying Experience That will Keep Them Coming Back?
sponsored by Cisco Systems, Inc.
WHITE PAPER: In today's tough economic times, businesses face a daunting challenge: do everything possible to attract and retain customers. This paper examines eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 25 Sep 2008 | Published: 25 Sep 2008

Cisco Systems, Inc.

Information Workplace Platforms: Oracle Vs. Microsoft
sponsored by Oracle Corporation
WHITE PAPER: Read this white paper to learn about Oracle and Microsoft workplace platforms strengths and weaknesses.
Posted: 16 Oct 2008 | Published: 16 Oct 2008

Oracle Corporation

The Performance Manager: Turning Information Into Higher Business Performance
sponsored by IBM
WHITE PAPER: Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
Posted: 20 Jul 2009 | Published: 14 Feb 2008

IBM

Building an ESB without Limits
sponsored by IBM Software Group
WHITE PAPER: This white paper dives deeper into the area, to answer why you need one in an SOA, and what the ESB will do for you.
Posted: 05 Dec 2007 | Published: 01 May 2007

IBM Software Group

Paths to Success: Three Ways to Innovate Your Business Model
sponsored by IBM Line of Business
WHITE PAPER: In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study.
Posted: 29 Nov 2007 | Published: 01 Jun 2007

IBM Line of Business

Enhancing Interaction Center ROI in Turbulent Economic Times
sponsored by SAP America, Inc.
WHITE PAPER: Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
Posted: 27 Apr 2009 | Published: 27 Apr 2009

SAP America, Inc.

The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity
sponsored by Oracle Corporation
WHITE PAPER: Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data.
Posted: 16 Oct 2008 | Published: 16 Oct 2008

Oracle Corporation

Embracing the Cloud: Top Seven Imperatives for an Organization
sponsored by Wipro
WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
Posted: 12 Jun 2009 | Published: 01 Mar 2009

Wipro

Four Principles for Reducing Storage TCO
sponsored by Hitachi Vantara
WHITE PAPER: This white paper shares proven strategies for storage infrastructure cost reduction. You will uncover four keys to minimizing storage costs and maximizing return on assets based on the tried and tested Storage Economics framework.
Posted: 16 Jun 2009 | Published: 01 May 2009

Hitachi Vantara

Challenges & Strategies for UK Annuity Providers
sponsored by Wipro
WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace.
Posted: 13 May 2009 | Published: 11 May 2009

Wipro