Customer Relationship Management White Papers

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Quality Data - Fuel for Your CRM Engine
sponsored by Hoover's, Inc. A D&B Company
WHITE PAPER: A CRM system is only as good as the data within. Learn how a business information resource will help improve data relevancy, accuracy and timelines, which are directly correlated to client acquisition and retention.
Posted: 02 Jan 2007 | Published: 13 Feb 2006

Hoover's, Inc. A D&B Company

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management
sponsored by SpringCM
WHITE PAPER: This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.
Posted: 16 Apr 2008 | Published: 11 Oct 2010

SpringCM

Overcoming the Challenges of Green Procurement through eProcurement
sponsored by Dimension Data Global
WHITE PAPER: This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program.
Posted: 30 Sep 2008 | Published: 26 Sep 2008

Dimension Data Global

Designed to Manage Lean Principles
sponsored by Epicor Software Corporation
WHITE PAPER: Manufacturers will continue to leverage technology to stay competitive. Read this paper to learn how with the Vantage fully integrated enterprise solution, you will be prepared to meet the challenges of today's market place-becoming lean to do so
Posted: 03 Sep 2008 | Published: 03 Sep 2008

Epicor Software Corporation

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional
sponsored by Microsoft
WHITE PAPER: This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2).
Posted: 25 Aug 2009 | Published: 28 Jun 2007

Microsoft

Managing Product Recalls to Reduce Risk and Minimize Cost
sponsored by Sage North America
WHITE PAPER: With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls.
Posted: 13 Jan 2009 | Published: 13 Jan 2009

Sage North America

Eight Strategies for First Rate Customer Service
sponsored by Cisco Systems, Inc.
WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 06 Oct 2008 | Published: 03 Oct 2008

Cisco Systems, Inc.

IBM Information Management Software - The New Information Agenda
sponsored by IBM
WHITE PAPER: This white paper defines what an information agenda is, describes key considerations and best practices in creating and implementing an information agenda, and explains how IBM can help you to deliver trusted information enterprise wide.
Posted: 29 May 2008 | Published: 01 Jan 2008

IBM

Best Practice Guidelines for SAP Solutions on VMware® Infrastructure
sponsored by VMware and Intel
WHITE PAPER: This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3.
Posted: 24 Oct 2008 | Published: 24 Oct 2008

VMware and Intel

Size DOES Matter - When Choosing the Right ERP Solution
sponsored by Xperia
WHITE PAPER: In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier.
Posted: 02 Oct 2008 | Published: 30 May 2006

Xperia