IT Service Industry White Papers

WHITE PAPER: Based on its evaluation of the virtualization capabilities in PCs with Intel® vPro™ technology, Atos Origin is planning to add this new technology to the next version of the Atos Workplace solution.

Posted: 02 Oct 2006 | Published: 01 Oct 2006

WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative.

Posted: 02 Oct 2006 | Published: 01 Oct 2006

WHITE PAPER: SAS technology has been proven to be the most versatile storage solution in data transfer and high performance. Read this white paper to learn about a solution that renders the necessary performance needed for your client's expanding market requirements.

Posted: 22 Aug 2007 | Published: 01 Aug 2007

WHITE PAPER: Conversational AI can significantly improve customer experience in the financial services industry by automating routine inquiries, enabling 24/7 support, and gathering valuable customer feedback. Learn how leading banks are putting conversational AI into practice - read the full white paper.

Posted: 01 Aug 2024 | Published: 01 Aug 2024

EBOOK: Discover the latest in healthcare customer service: personalized care, task optimization, and continuous innovation. Master delivering top-notch, omnichannel experiences that align with patient needs. Dive into the E-Book for key features and processes to enhance service.

Posted: 01 Aug 2024 | Published: 01 Aug 2024

WEBCAST: The financial services industry is more optimistic about meeting evolving cybersecurity requirements than cohorts in other industries. Register today to discover top cybersecurity trends and learn why digital resilience is important in financial services.

Posted: 06 Dec 2024 | Premiered: Dec 7, 2024

EGUIDE: In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.

Posted: 08 Feb 2021 | Published: 11 Feb 2019

EZINE: While it builds an IT services industry, Egypt is also investing in infrastructure and now plans to develop a datacentre industry. Read in this issue how, as part of this plan, Egypt's parliament has passed a data protection law.

Posted: 08 Feb 2021 | Published: 08 Sep 2020

EGUIDE: In this guide, get insight into how industry experts think the pandemic affected the IT services industry, where government assistance could and could not help, and what's been learned over the last few months. Experts also provide tips to help keep MSPs in business now and in the future. Take a brief survey to download your copy.

Posted: 27 Sep 2021 | Published: 27 Sep 2021

WEBCAST: In today's ever-evolving cybersecurity landscape, standards and regulations are necessary to keep everything from falling apart. But what exactly do these standards do, especially in the communication service industry? Tune into this webinar to learn more.

Posted: 23 Nov 2024 | Premiered: Oct 3, 2024

WEBCAST: In today’s ever-evolving cybersecurity landscape, standards and regulations are necessary to keep everything from falling apart. But what exactly do these standards do, especially in the communication service industry? Tune into this webinar to learn more.

Posted: 03 Oct 2024 | Premiered: Oct 3, 2024

RESEARCH CONTENT: Banks and insurers enjoy a significantly higher level of trust from consumers in the cyber security of their systems than any other sector, but the financial services industry is less confident in its ability to detect security breaches, this report from Capgemini reveals.

Posted: 08 Feb 2021 | Published: 25 Apr 2017

EGUIDE: In this e-guide, we'll take a look at how some of the world's biggest financial brands are moving to the cloud, and share a cautionary tale or two about the mistakes some have made while trying to get there.

Posted: 08 Feb 2021 | Published: 31 Jul 2017

WEBCAST: As the financial services industry continues its efforts to keep up with digital transformation, many organizations have turned to artificial intelligence and automation to help with their accounts payable (AP) processes. But what does this mean for AP professionals and their teams? Tune into this webinar to learn more.

Posted: 04 Oct 2023 | Premiered: Oct 5, 2023

EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.

Posted: 08 Feb 2021 | Published: 17 Apr 2018

EBOOK: The financial services industry is undergoing a digital transformation, driving the need for enhanced customer experience. This white paper explores the role of AI, data, and technology in delivering seamless, personalized CX. Dig into the white paper to learn how to improve customer satisfaction and loyalty.

Posted: 10 Dec 2024 | Published: 10 Dec 2024

WEBCAST: Today, more banks sell through digital channels than ever before.But this change has come at a cost, as financial institutions are increasingly targeted by cyberattacks. In this webcast, 3 experts come together to discuss the complex environment facing financial services. Watch now to learn more.

Posted: 21 Aug 2024 | Premiered: Aug 22, 2024

RESEARCH CONTENT: Today, banks and insurers sell through digital channels while their customers interact digitally as well. As a result, financial services companies are the target of frequent and severe cyberattacks. In this report, learn about the scope and scale of the threat landscape and what this sector can do to gain visibility into their IT environments.

Posted: 09 Aug 2023 | Published: 09 Aug 2023

EGUIDE: In this e-guide, find out how banks such as Malaysia's RHB are keeping up in the digital age, the state of mobile payments across the APAC region, and why some bankers believe retail banking will be fully automated in just a few years.

Posted: 08 Feb 2021 | Published: 09 Nov 2017

EGUIDE: The Nordic region is a place where people aren't afraid to try out the latest digital technologies. In banking for example, the region is leading the way in the age of open banking. Read here why this might be the case. But it goes way beyond the technology itself and has a lot to do with the attitude to change in the region.

Posted: 08 Feb 2021 | Published: 04 Jan 2021

EGUIDE: The Nordic region is a place where people aren't afraid to try out the latest digital technologies. In banking for example, the region is leading the way in the age of open banking. Read here why this might be the case. But it goes way beyond the technology itself and has a lot to do with the attitude to change in the region.

Posted: 08 Feb 2021 | Published: 02 Jul 2020

WHITE PAPER: Explore how financial services organizations can overcome industry challenges like cybersecurity threats, compliance, and customer experience by transforming their digital infrastructure and workflows. Download the white paper to learn more.

Posted: 12 Dec 2024 | Published: 13 Dec 2024

ESSENTIAL GUIDE: This survey of business leaders by the Economist Intelligence Unit for Pegasystems finds that businesses are mostly confident they will reach their digital transformation agendas, but senior business leaders need to be more closely involved.

Posted: 08 Feb 2021 | Published: 09 Jan 2017

EZINE: In this week's Computer Weekly, we look at some of the latest tools for the digital workplace and find out how they can improve collaboration and innovation. We ask what lessons the demise of Carillion has for IT outsourcing. And the CIO of retailer River Island tells us how technology is changing the high street in fashion. Read the issue now.

Posted: 08 Feb 2021 | Published: 02 Feb 2018

EBOOK: In this infographic, we take a look at the impact of the pandemic on IT purchasing in the UKI region and analyse the best marketing and sales approaches for prospect outreach on the new 'digital' normal.

Posted: 13 Jan 2022 | Published: 13 Jan 2022

EBOOK: In this infographic, we take a look at the impact of the pandemic on IT purchasing in the UKI region and analyse the best marketing and sales approaches for prospect outreach on the new 'digital' normal.

Posted: 13 Jan 2022 | Published: 13 Jan 2022

EZINE: In this issue of CW Nordics, we take a look at how one of the Nordic region's big, traditional banks is going about meeting the challenges posed by new digital entrants into the finance sector. And it is another large traditional player, but this time in the IT world, which Nordea is turning to for support– none other than Big Blue.

Posted: 08 Feb 2021 | Published: 03 May 2019

WHITE PAPER: Explore how Xerox can help financial services organizations overcome key challenges - from future-proofing investments to improving productivity, security, and customer experience. Download the white paper to learn more.

Posted: 27 Nov 2024 | Published: 28 Nov 2024