SLM White Papers

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Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management sponsored by BMC Software, Inc. WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Application Life-Cycle Management \| Business Process Automation \| Change Management \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| Portfolio Management (IT Management) \| Service Level Management \| SLA \| SLA Management Services \| SOA \| SOA Governance

Comprehensive SQL Server Data Protection with Symantec Backup Exec 11d sponsored by Symantec Corporation WHITE PAPER: Choosing the proper backup and recovery plan for SQL Server can be a daunting task. Read this white paper and learn which model best suits your organization and can ease administration. Posted: 19 Nov 2007 \| Published: 01 Jan 2007 TOPICS: Continuous Data Protection \| Data Security \| Disaster Recovery \| High Availability \| SLA \| SLA Management Services \| SQL Server \| Systems Management

Network-aware, End-to-End Service Management sponsored by Microsoft WHITE PAPER: This paper details an end to end service management solution that spans the entire infrastructure. Posted: 19 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Best Practices for Resolving Business-Critical Application Problems sponsored by BMC Software, Extending Value with Identify Software WHITE PAPER: This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development. Posted: 30 Jul 2007 \| Published: 12 Mar 2007 TOPICS: Application Performance Management \| Application Performance Management Software \| Best Practices \| Business IT Alignment \| Business Process Automation \| Help Desk Software \| IT Management Services \| ROI

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare sponsored by Emerson Network Power WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center. Posted: 08 Aug 2013 \| Published: 07 Jul 2009 TOPICS: Backup Server Hardware \| Data Center Power Management \| Health Care Industry \| IT Services \| Power Blackouts \| Power Consumption Monitoring \| Power Generation Equipment \| Power Supplies \| Surge Suppressors \| UPS

Getting Started with LINQ to XML sponsored by Global Knowledge WHITE PAPER: LINQ is an acronym which stands for Language Integrated Query. This new technology comes built into the .NET Framework 3.5 and can be used with any of the different languages that run under .NET. This paper serves as an introduction. Posted: 10 Dec 2008 \| Published: 10 Dec 2008 TOPICS: Memory \| Productivity \| SQL \| Systems Management \| Systems Management Services \| Systems Management Software \| Windows \| XML

Holistic Master Data Management Solutions and Services: Establishing the Foundation for Increasing Business Value sponsored by Accenture WHITE PAPER: Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems. Posted: 26 Jun 2008 \| Published: 01 Jan 2007 TOPICS: Data Center Management \| Data Quality \| IT Management Services \| Master Data Management \| SAP (Product) \| Standards

Hardware Neutral Imaging with ImageX: The Ghost Killer sponsored by Global Knowledge WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation. Posted: 14 Mar 2007 \| Published: 01 Mar 2007 TOPICS: IT Auditing \| IT Best Practices \| IT Departments \| IT Services \| IT Spending \| Network Best Practices \| TCO

Lab Test: AppZero Turbo-Charges Server Consolidation sponsored by AppZero WHITE PAPER: This paper examines the impact of application virtualization technology on overall system performance. It documents a simple performance evaluation of application virtualization using AppZero virtual application appliance (VAA) compared to a VMware ESXbased system using virtual machines (VM). Posted: 04 Mar 2009 \| Published: 04 Mar 2009 TOPICS: Application Deployment \| Cost Benefit Analysis \| Operating Systems \| Server Consolidation \| Server Hardware \| Server Virtualization \| Systems Management Services \| VMware

Computer Weekly Buyer's Guide sponsored by TechTarget ComputerWeekly.com EZINE: In this 13-page buyer's guide, Computer Weekly looks at the effects on the IT department of technology commoditisation, open source and software as a service, the trend of insourcing IT, and the concept of service integration and management for outsourced services. Posted: 08 Feb 2021 \| Published: 05 Apr 2016 TOPICS: IT Service Management \| Open Source \| Outsourcing \| Software as a Service

Brought To You By: Servicenow Customer Operations Dummies sponsored by ServiceNow EBOOK: Customers want answers to their issues and requests yesterday. So, how can you empower your teams to deliver proactive service? Check out “Customer Operations for Dummies, 2nd ServiceNow Special Edition,” your guide for fueling seamless customer experiences. Posted: 23 Feb 2024 \| Published: 23 Feb 2024 TOPICS: .NET

Observability Forecast_2024 sponsored by New Relic RESEARCH CONTENT: The 2024 Observability Forecast offers insights into observability's evolution, highlighting growth areas and how external forces influence adoption. With a 4x median ROI, observability provides business value by reducing downtime and outage costs. Read the report to see how observability enhances operational efficiency and business performance. Posted: 03 Nov 2024 \| Published: 04 Nov 2024 TOPICS: Enterprise Computing