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Eight Strategies for First Rate Customer Service
sponsored by Cisco Systems, Inc.
WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: 06 Oct 2008 | Published: 03 Oct 2008

Cisco Systems, Inc.

Requirements Definition as the Foundation for Effective Software Delivery
sponsored by IBM
WHITE PAPER: This white paper examines the challenges that impede teams as they try to collect, analyze, and evaluate ideas to define the best solution requirements. The paper also provides information on the four critical areas to defining great requirements and how IBM Rational® solutions help teams address these areas.
Posted: 16 Mar 2009 | Published: 13 Mar 2009

IBM

EMC Documentum Enterprise Records Management: The Problem of Enterprise Records Management
sponsored by EMC Corporation
WHITE PAPER: This paper examines how one solution provider, EMC, is helping customers address electronic discovery challenges by helping customers manage their information infrastructure more effectively.
Posted: 13 Mar 2008 | Published: 01 Aug 2007

EMC Corporation

Deploy Real-time Operational Detection and Prevention to Combat Various Threats and Fraud.
sponsored by IBM Software Group
WHITE PAPER: When you understand people and their names in context and in real time, you have an increased capability to preempt threats and fraud. Find out what you can do to help protect your business.
Posted: 13 Mar 2008 | Published: 01 Jan 2007

IBM Software Group

Smarter system development: a systems engineering trade study to support green initiatives with model-driven development
sponsored by IBM
WHITE PAPER: Trade study analysis is an effective method of comparing potential solutions to a given problem. Using a model-driven approach allows you to perform trade studies before development or implementation begins and saves time, money, and development headaches. Read on to learn more.
Posted: 14 May 2009 | Published: 01 Apr 2009

IBM

Dell PowerVault MD3000 3000 Mailbox Single Copy Cluster Microsoft Exchange 2007 Storage Solution
sponsored by DellEMC and Intel®
WHITE PAPER: This white paper describes a tested and validated storage solution for a 3000 mailbox Exchange 2007 environment with Single Copy Cluster in a high availability clustering mechanism based on the Microsoft Cluster Service shared storage.
Posted: 27 Aug 2008 | Published: 27 Aug 2008

DellEMC and Intel®

A Tour of HP Sarbanes-Oxley IT Assessment
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper describes HP Sarbanes-Oxley IT Assessment Accelerator, a template of pre-defined information based on ITGI's COBIT, which is loaded into HP Quality Center to help your organization define and execute Sarbanes-Oxley testing, evaluate the results, and develop remediation plans.
Posted: 29 Apr 2009 | Published: 01 Apr 2009

Hewlett Packard Enterprise

Performance Center of Excellence
sponsored by Hewlett Packard Enterprise
WHITE PAPER: As the application lifecycle evolves, components that drive efficiency and quality become more crucial. Organizations building centers of excellence (CoE) around performance testing find that the CoE centralizes resources and utilizes the full capabilities of today's robust automation products. Read on to learn more about the benefits of CoE.
Posted: 27 Feb 2009 | Published: 27 Feb 2009

Hewlett Packard Enterprise

IT Consolidation with VMware and Dell EqualLogic iSCSI SANs
sponsored by Dell and VMware
WHITE PAPER: Dell EqualLogic™ PS Series iSCSI SANs help to reduce the cost and complexity of IT Consolidation and uniquely integrate with VMware® Infrastructure to enable the fully virtualized IT environment.
Posted: 14 May 2009 | Published: 14 May 2009

Dell and VMware

IDC White Paper: Diskless PCs: The Evolution of Enterprise PCs
sponsored by DellEMC and Intel®
WHITE PAPER: Diskless PCs used in conjunction with image streaming software can provide a PC performance and compatibility experience that is identical to that of a standalone machine, but with all the benefits that centralized environments enable.
Posted: 23 Jan 2008 | Published: 01 Jun 2007

DellEMC and Intel®