Security Management Services White Papers

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The importance of security assessments sponsored by IBM WHITE PAPER: This white paper helps you understand the variety of security assessment options that are available and provides the criteria for selecting a vendor that can help you meet your company?s security requirements. Posted: 06 Dec 2007 \| Published: 01 Apr 2007 TOPICS: Database Security \| Information Security \| Managed Security Services \| Managed Security Services Providers \| Network Security \| Penetration Testing \| Physical Security \| Risk Assessment \| Security Infrastructure \| Vulnerability Assessments

Acquire a global view of your organization's security state: the importance of security assessments sponsored by IBM Software Group WHITE PAPER: Security assessments from IBM can help find "point-in-time" or ongoing security gaps in data confidentiality, integrity and accessibility as well as prior breaches and budgetary justification for making necessary security investments. Posted: 09 Jan 2008 \| Published: 09 Jan 2008 TOPICS: Database Security \| Information Security \| Managed Security Services \| Managed Security Services Providers \| Network Security \| Penetration Testing \| Physical Security \| Risk Assessment \| Security Infrastructure \| Vulnerability Assessments

Drive business value with innovation for security defense sponsored by IBM WHITE PAPER: This white paper details an integrated approach to security that can help your company address security threats while supporting compliance and protecting data, Internet-based systems, physical environments and applications. Posted: 06 Dec 2007 \| Published: 01 Apr 2007 TOPICS: Access Control \| Application Security \| Internet Security \| Intrusion Detection \| Intrusion Prevention \| Managed Security Services \| Managed Security Services Providers \| Physical Security \| Risk Assessment \| Security Threats \| Vulnerability Assessments

Leading the Way in Managed Services sponsored by Zenith Infotech WHITE PAPER: Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients. Posted: 20 Jun 2008 \| Published: 01 Jul 2008 TOPICS: Backups \| Information Industry \| IT Infrastructure \| Managed Security Services \| Remote Network Management \| Security Management

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization sponsored by TechExcel WHITE PAPER: This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. Posted: 19 Aug 2008 \| Published: 19 Aug 2008 TOPICS: Application Life-Cycle Management \| Asset Management (Finance) \| Business Process Management \| CRM \| Customer Satisfaction \| ERP \| Help Desks \| IT Services \| ITIL \| Productivity

Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs sponsored by BMC Software, Inc. WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..” Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Business Process Automation \| Business Process Reengineering \| Business Service Management \| Data Collection \| Help Desk Management \| IT Best Practices \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| SOA \| SOA Governance

Hardware Neutral Imaging with ImageX: The Ghost Killer sponsored by Global Knowledge WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation. Posted: 14 Mar 2007 \| Published: 01 Mar 2007 TOPICS: IT Auditing \| IT Best Practices \| IT Departments \| IT Services \| IT Spending \| Network Best Practices \| TCO

Challenges & Strategies for UK Annuity Providers sponsored by Wipro WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace. Posted: 13 May 2009 \| Published: 11 May 2009 TOPICS: Business Environment \| Business Intelligence \| Business Process Management \| Business Service Management \| Business Service Providers \| Consulting Services Industry \| Consumer Market \| IT Services \| Strategic Planning

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs