UX White Papers

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Single Source of Truth: A Guide for Real User Measurement in the Workplace
sponsored by SOASTA, Inc
WHITE PAPER: Inside this valuable resource, discover how, by measuring from the user's browser or app, real user management (RUM) tools can quantify the correlation between page load time and user engagement, and show where to optimize performance for more positive outcomes.
Posted: 11 Jul 2013 | Published: 11 Jul 2013

SOASTA, Inc

How to Start a Windows Vista Pilot Deployment
sponsored by Microsoft
WHITE PAPER: Thinking about deploying Windows Vista? This guide gives an overview of how to successfully manage a pilot program that provides the best experience for pilot users and helps to provide positive project justification to business decision makers.
Posted: 26 Nov 2008 | Published: 26 Nov 2008

Microsoft

Streaming Multimedia More Smoothly
sponsored by QUALCOMM Incorporated
WHITE PAPER: In this white paper, readers will discover how they can take advantage of Web Technologies optimizations to provide a user experience befitting the truly mobile Web.
Posted: 22 Jun 2011 | Published: 22 Jun 2011

QUALCOMM Incorporated

Missing PDF Fonts: How Metadata Affects Text Optimization
sponsored by Amyuni Technologies
WHITE PAPER: This document is the second in a series of white papers that will explore the problem of missing font information in PDFs. Since its inception, the PDF has revolutionized the way individuals and businesses communicate and exchange information. The promise to maintain informational integrity and display content consistently across many platforms.
Posted: 18 Sep 2009 | Published: 18 Sep 2009

Amyuni Technologies

Customer Experience Management in the New Era of Mobility
sponsored by IBM
WHITE PAPER: View this white paper to learn more about how your business can obtain higher revenues, lower costs and higher customer satisfaction. Mobility provides businesses with the opportunity to provide customers with unique value. It gives customers a channel to interact with their preferred companies.
Posted: 05 Jun 2013 | Published: 24 Aug 2012

IBM

10 Essential Elements for a Secure Enterprise Mobility Strategy
sponsored by Citrix
WHITE PAPER: This resource guides you through the top 10 considerations when developing a mobile strategy.
Posted: 30 Apr 2014 | Published: 31 Mar 2014

Citrix

Top Strategies for Lowering Desktop TCO
sponsored by VMware
WHITE PAPER: This Gartner report illustrates how to decrease the hardware and support costs of desktop management.
Posted: 25 Jun 2012 | Published: 03 Feb 2011

VMware

The Cloud-Ready Data Center Network
sponsored by Juniper Networks, Inc.
WHITE PAPER: CIOs are looking for ways to achieve greater IT efficiencies and agility to meet their requirements for an improved user experience and lower costs. Cloud computing represents a new way of meeting these goals by delivering services on a dynamic and shared IT infrastructure.
Posted: 25 Mar 2011 | Published: 25 Mar 2011

Juniper Networks, Inc.

Taking On-Demand CRM Integration to the Next Level
sponsored by Oracle Corporation
WHITE PAPER: This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand.
Posted: 08 Nov 2007 | Published: 01 Sep 2007

Oracle Corporation

Demystifying Customer Service Correspondence Work Flow in Cards
sponsored by Wipro
WHITE PAPER: Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
Posted: 13 May 2009 | Published: 12 May 2009

Wipro