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Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

Minimizing Code Defects to Improve Software Quality and Lower Development Costs sponsored by IBM WHITE PAPER: This paper talks about why it's important to take a proactive approach to improving overall code quality using static and dynamic analysis. It then shows how IBM Rational Software Analyzer and IBM Rational PurifyPlus software can be used together to reduce the number of defects in your company's code. Posted: 13 Mar 2009 \| Published: 13 Mar 2009 TOPICS: Application Development and Integration Services \| Application Life-Cycle Management \| Application Outsourcing \| Code Management \| Debugging \| Software Development Life-Cycles \| Software Quality Assurance

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management sponsored by BMC Software, Inc. WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... Posted: 17 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Application Life-Cycle Management \| Business Process Automation \| Change Management \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| Portfolio Management (IT Management) \| Service Level Management \| SLA \| SLA Management Services \| SOA \| SOA Governance

Hardware Neutral Imaging with ImageX: The Ghost Killer sponsored by Global Knowledge WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation. Posted: 14 Mar 2007 \| Published: 01 Mar 2007 TOPICS: IT Auditing \| IT Best Practices \| IT Departments \| IT Services \| IT Spending \| Network Best Practices \| TCO

The CIO's Guide to Mobile Applications sponsored by BlackBerry WHITE PAPER: Read this white paper to learn about some of the key enterprise LOB applications that most benefit from mobility and how applications can be deployed with a simple implementation guideline. Posted: 12 Feb 2006 \| Published: 07 Apr 2010 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| CIOs \| Handheld Devices \| Mobile Device Management \| Mobile Device Management Software \| Smart Phones \| Wireless Applications Software \| Wireless Computing \| Wireless Messaging \| Wireless Security \| Wireless Systems

Embracing the Cloud: Top Seven Imperatives for an Organization sponsored by Wipro WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy. Posted: 12 Jun 2009 \| Published: 01 Mar 2009 TOPICS: Best Practices \| Business Continuity Planning \| CIOs \| Cloud Computing \| Competition \| Data Center Management \| Economic Environment \| IT Managers \| IT Services \| Regulatory Compliance \| Web Services

Challenges & Strategies for UK Annuity Providers sponsored by Wipro WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace. Posted: 13 May 2009 \| Published: 11 May 2009 TOPICS: Business Environment \| Business Intelligence \| Business Process Management \| Business Service Management \| Business Service Providers \| Consulting Services Industry \| Consumer Market \| IT Services \| Strategic Planning

BMC CONTROL-M Business Process Integration Suite sponsored by BMC Software, Inc. WHITE PAPER: Learn about a business process integration suite that enables managing batch jobs and real-time processes as a single business service. Posted: 01 Nov 2006 \| Published: 01 Nov 2006 TOPICS: Application Development and Integration Services \| Business Integration Software \| Business IT Alignment \| Business Process Management \| Business Process Management Software \| Business Service Management \| Business Service Management Software \| NetWeaver \| SAP (Product) \| SOA

Realizing the Enterprise Test Automation Vision sponsored by Infosys Technologies Limited WHITE PAPER: Replacing manual testing with test automation tools can lead to set backs for an organization. Read this paper to learn how these set backs can actually be leveraged as a part of the business processes that are involved in investing in test automation. Posted: 08 Feb 2007 \| Published: 01 Aug 2006 TOPICS: Application Development and Integration Services \| Business Process Automation \| Business Process Management \| Integration Testing \| Systems Integration

HP Integrity NonStop Servers: Standards-based Innovation for the Highest Levels of Service sponsored by Hewlett Packard Enterprise WHITE PAPER: In this white paper, discover a comprehensive portfolio of servers which deliver flexibility to respond quickly and effectively to changes, with the availability, scalability and cost features that are most appropriate for your business continuity needs. Posted: 19 Jul 2006 \| Published: 01 Jul 2006 TOPICS: Adaptive Enterprise \| Business Continuity Planning \| High Availability \| IT Management Services \| Microprocessors \| Server Hardware \| Server Software \| Server Virtualization \| Software Virtualization