eCRM Services White Papers

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An Introduction to ABM Scoring
sponsored by Informa TechTarget
WHITE PAPER: Download this white paper to examine common models and insight on what qualification criteria to focus on in determining your own ideal approach to ABM scoring.
Posted: 08 Feb 2021 | Published: 19 Jul 2019

Informa TechTarget

Achieving Advantage with Operational Customer Data Integration and Management
sponsored by IBM Software Group
WHITE PAPER: This white paper provides details on why WebSphere Customer Center provides the strategic architecture that companies need to solve their enterprise customer management issues and realize the full benefit of their investments in CRM.
Posted: 16 Nov 2006 | Published: 01 Feb 2006

IBM Software Group

Taking the CRM Call: Should You Roll Out Enterprise CRM?
sponsored by Infosys Technologies Limited
WHITE PAPER: Implementing a CRM solution can be difficult for organizations that have multiple business units. Read this paper to learn how your organization can benefit from a CRM strategy that provides an understanding and guidelines for reaching long term goals.
Posted: 14 May 2007 | Published: 01 Sep 2006

Infosys Technologies Limited

Leveraging Integration to Weather the Economic Storm
sponsored by Information Builders
WHITE PAPER: This white paper highlights four primary ways to use integration to make your business better during a down economy. You'll discover how, with the right integration plan and supporting software in place, your company can increase efficiency, minimize expenses, and streamline and accelerate core processes.
Posted: 22 Jun 2009 | Published: 01 Jun 2009

Information Builders

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint
sponsored by IBM
WHITE PAPER: This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
Posted: 09 Apr 2009 | Published: 31 Dec 2008

IBM

Enterprise Performance Management: Joining Planning and Reporting for Superior Results
sponsored by Oracle Corporation
WHITE PAPER: Read this paper on enterprise performance to learn about financial and reporting requirements, when to adopt integrated enterprise performance management processes and system software, and hear about customer examples.
Posted: 05 May 2009 | Published: 01 Apr 2008

Oracle Corporation

Five Things Your IT Resources Should Be Telling You - And Aren't
sponsored by Unisys
WHITE PAPER: This whitepaper describes the types of information IT managers should expect to gain from leading-edge IT resource governance tools.
Posted: 22 Jan 2009 | Published: 22 Jan 2009

Unisys

The Need for Profitability and Cost Management
sponsored by Oracle Corporation
WHITE PAPER: Profitability and cost management (PCM) is at the core of enterprise performance management, as it represents the bottom line for every company. However, there are multiple reasons why PCM is of particular relevance, especially today. Ready this white paper to learn more.
Posted: 05 May 2009 | Published: 01 Sep 2008

Oracle Corporation

Building a Long-term Strategy for IT Sustainability
sponsored by Intel Corporation
WHITE PAPER: Intel IT is engaged in developing a broad, ongoing sustainability strategy to help Intel consume fewer resources and emit less waste. In analyzing the business case for IT sustainability, we identified the bottom-line benefits and defined the metrics that enabled us to effectively reduce our environmental footprint.
Posted: 27 May 2009 | Published: 01 Apr 2009

Intel Corporation

A New Model for Healthcare Transformation
sponsored by DellEMC and Intel®
WHITE PAPER: This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
Posted: 20 Jun 2012 | Published: 20 Jun 2012

DellEMC and Intel®