eCRM Services White Papers

(View All Report Types)
An Introduction to ABM Scoring
sponsored by Informa TechTarget
WHITE PAPER: Download this white paper to examine common models and insight on what qualification criteria to focus on in determining your own ideal approach to ABM scoring.
Posted: 08 Feb 2021 | Published: 19 Jul 2019

Informa TechTarget

Achieving Advantage with Operational Customer Data Integration and Management
sponsored by IBM Software Group
WHITE PAPER: This white paper provides details on why WebSphere Customer Center provides the strategic architecture that companies need to solve their enterprise customer management issues and realize the full benefit of their investments in CRM.
Posted: 16 Nov 2006 | Published: 01 Feb 2006

IBM Software Group

Taking the CRM Call: Should You Roll Out Enterprise CRM?
sponsored by Infosys Technologies Limited
WHITE PAPER: Implementing a CRM solution can be difficult for organizations that have multiple business units. Read this paper to learn how your organization can benefit from a CRM strategy that provides an understanding and guidelines for reaching long term goals.
Posted: 14 May 2007 | Published: 01 Sep 2006

Infosys Technologies Limited

IT Optimization as a Source of Sustainable Competitive Advantage
sponsored by IBM
WHITE PAPER: This white paper highlights the costs of IT asset proliferation and the advantages of the IBM view of IT optimization as a strategic, ongoing process.
Posted: 14 May 2008 | Published: 01 Oct 2007

IBM

The Performance Manager: Turning Information Into Higher Business Performance
sponsored by IBM
WHITE PAPER: Download this white paper for an extensive summary of The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
Posted: 20 Jul 2009 | Published: 14 Feb 2008

IBM

A New Model for Healthcare Transformation
sponsored by DellEMC and IntelĀ®
WHITE PAPER: This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
Posted: 20 Jun 2012 | Published: 20 Jun 2012

DellEMC and IntelĀ®

The Need for Profitability and Cost Management
sponsored by Oracle Corporation
WHITE PAPER: Profitability and cost management (PCM) is at the core of enterprise performance management, as it represents the bottom line for every company. However, there are multiple reasons why PCM is of particular relevance, especially today. Ready this white paper to learn more.
Posted: 05 May 2009 | Published: 01 Sep 2008

Oracle Corporation

Small Business Networking: The Basics
sponsored by Cisco Systems, Inc.
WHITE PAPER: Small business networking begins with a secure, reliable, fast data network foundation. This paper fleshes out 7 ways small business networking can transform your company.
Posted: 02 Feb 2009 | Published: 02 Feb 2009

Cisco Systems, Inc.

ePlus Technology IT Sourcing, Services, Support & Solutions
sponsored by ePlus Technology
WHITE PAPER: ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization.
Posted: 24 Apr 2009 | Published: 28 Dec 2007

ePlus Technology

Winning the Global Challenge: The Japanese Electronics Companies'Race to Innovate
sponsored by IBM Line of Business
WHITE PAPER: Japanese electronics companies (JEC) are taking bold action to regain market share,profitability and their place as global innovators. Download this IBM Institute for Business Value Study to learn how JECs are transforming their businesses.
Posted: 29 Nov 2007 | Published: 01 Mar 2007

IBM Line of Business