eLearning Services White Papers

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Managing Storage: Trends, Challenges, and Options sponsored by EMC Corporation WHITE PAPER: With the explosion of data, storage environments are becoming more complex. Poorly designed storage infrastructures are putting companies at risk. Download this study to learn how storage managers built stronger storage management teams and environments. Posted: 31 Jul 2006 \| Published: 01 Jul 2006 TOPICS: Certification Programs \| Disaster Recovery \| Information Technology Professionals \| Market Trends \| Storage Industry \| Storage Infrastructure \| Storage Management \| Surveys \| Training and Educational Services

Skill Level and Training Key Factors in IT Project Success sponsored by Hewlett Packard Enterprise WHITE PAPER: This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects. Posted: 01 Dec 2008 \| Published: 26 Nov 2008 TOPICS: CIOs \| Employee Monitoring \| IT Asset Management \| IT Managers \| Project Management \| Training \| Training and Educational Services \| Training Software

TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox sponsored by Global Knowledge WHITE PAPER: Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network. Posted: 10 Dec 2008 \| Published: 01 Jul 2006 TOPICS: Network Analyzer Hardware \| Network Performance \| OSI Protocols \| Performance Testing \| Systems Management \| TCP/IP \| Training and Educational Services \| Troubleshooting

Router Essentials sponsored by Global Knowledge WHITE PAPER: Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper. Posted: 10 Dec 2008 \| Published: 11 Oct 2008 TOPICS: Ethernet Networks \| Network Infrastructure \| Network Management \| Network Protocols \| RAM \| Routers \| Switches \| Training and Educational Services

Challenges & Strategies for UK Annuity Providers sponsored by Wipro WHITE PAPER: This white papers talks about the challenges facing the UK annuity market and the strategies that can be taken by the product providers to meet them. The paper also talks about how Wipro can partner with providers to tap the opportunities present in the marketplace. Posted: 13 May 2009 \| Published: 11 May 2009 TOPICS: Business Environment \| Business Intelligence \| Business Process Management \| Business Service Management \| Business Service Providers \| Consulting Services Industry \| Consumer Market \| IT Services \| Strategic Planning

Network-aware, End-to-End Service Management sponsored by Microsoft WHITE PAPER: This paper details an end to end service management solution that spans the entire infrastructure. Posted: 19 Oct 2007 \| Published: 01 Oct 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

HP Integrity NonStop Servers: Standards-based Innovation for the Highest Levels of Service sponsored by Hewlett Packard Enterprise WHITE PAPER: In this white paper, discover a comprehensive portfolio of servers which deliver flexibility to respond quickly and effectively to changes, with the availability, scalability and cost features that are most appropriate for your business continuity needs. Posted: 19 Jul 2006 \| Published: 01 Jul 2006 TOPICS: Adaptive Enterprise \| Business Continuity Planning \| High Availability \| IT Management Services \| Microprocessors \| Server Hardware \| Server Software \| Server Virtualization \| Software Virtualization

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization sponsored by TechExcel WHITE PAPER: This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. Posted: 19 Aug 2008 \| Published: 19 Aug 2008 TOPICS: Application Life-Cycle Management \| Asset Management (Finance) \| Business Process Management \| CRM \| Customer Satisfaction \| ERP \| Help Desks \| IT Services \| ITIL \| Productivity

Holistic Master Data Management Solutions and Services: Establishing the Foundation for Increasing Business Value sponsored by Accenture WHITE PAPER: Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems. Posted: 26 Jun 2008 \| Published: 01 Jan 2007 TOPICS: Data Center Management \| Data Quality \| IT Management Services \| Master Data Management \| SAP (Product) \| Standards