Converged IP Contact Centers Reports

EZINE: At a Computer Weekly diversity in tech event, more than 100 experts from the tech and employment sectors shared their ideas for improving diversity in the technology industry. Download the full report here.

Posted: 06 Jun 2024 | Published: 07 Jun 2024

LANDING PAGE: Business stakeholders, IT professionals, data scientists, and end users continue to weigh the benefits, use cases, and best practices of generative AI (GenAI) against concerns with AI ethics and hallucinations. TechTarget's Enterprise Strategy Group aims to cut through this distracting noise, in our just-launched 2024 Generative AI Pulse Study.

Posted: 16 May 2024 | Published: 17 May 2024

EZINE: In this week's Computer Weekly, we reveal the technologies that IT buyers are spending their money on this year. The European CIO at PepsiCo explains how to make digital transformation go with a pop. And we look at the growing importance of cloud-to-cloud backup for data protection and resilience. Read the issue now.

Posted: 25 Mar 2024 | Published: 26 Mar 2024

EZINE: Iceland may soon become even more attractive to firms wanting to minimise their carbon footprint while using high-performance computing services. Read more about it in this issue. Also find out how a robo investment company, Nord Investments, is harnessing open banking to make thing easier for its clients.

Posted: 16 Nov 2022 | Published: 24 Nov 2022

INFOGRAPHIC: Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member.

Posted: 18 Jan 2022 | Published: 18 Jan 2022

LANDING PAGE: TechTarget and Enterprise Strategy Group are conducting a survey to better understand the current state of technology spending in organizations.We highly value your input and appreciate your time. With your commentary, we can improve our coverage of this subject for you and your peers.

Posted: 22 Aug 2024 | Published: 23 Aug 2024

EZINE: In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at predictions for 2023, how the Australian Red Cross managed a donation surge, Mondelez's digital transformation and Singapore's public sector IT strategy.

Posted: 19 Jan 2023 | Published: 19 Jan 2023

EZINE: In this week's Computer Weekly, there's a hidden environmental cost to the vast volumes of data being generated – we examine what can be done to address it. We talk to the CISO of consumer reviews site Trustpilot, about building trust in IT security. And we look at what IT leaders can do if they inherit a toxic team environment. Read the issue now.

Posted: 28 Nov 2022 | Published: 29 Nov 2022

EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.

Posted: 09 Jan 2023 | Published: 09 Jan 2023

EZINE: In this week's Computer Weekly, we examine the role of data in tying together military operations across ground, air, sea and cyber. Has SAP finally convinced customers to migrate to cloud ERP? We assess the trends. And we talk to the CIO helping to set up the UK's fastest supercomputer. Read the issue now.

Posted: 12 Feb 2024 | Published: 13 Feb 2024