Customer Churning White Papers, Software Downloads, Definition and Webcasts

Business of Information Technology > Business Processes > Customer Service > Customer Satisfaction >
Customer Churning Reports

CIO Trends 2018 #2: ANZ sponsored by TechTarget ComputerWeekly.com EGUIDE: In this e-guide, find out how the head of R&D and work futurist at Atlassian has managed to scale his team's culture, as well as issues that CIOs need to be aware of when driving digital transformation efforts. Posted: 08 Feb 2021 \| Published: 31 Jul 2018 TOPICS: Careers \| CIOs \| Cloud Computing \| Customer Satisfaction \| Cybersecurity \| IT Best Practices \| IT Management \| IT Managers \| IT Spending \| IT Workforce \| Leadership

A Computer Weekly buyer's guide to next-generation retail technology sponsored by TechTarget ComputerWeekly.com EGUIDE: Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers. Posted: 08 Feb 2021 \| Published: 04 Jan 2021 TOPICS: Customer Service \| Customer Service Best Practices \| Disaster Planning \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry \| Supply Chain Management \| Supply Chain Software

AI: Beyond the hype sponsored by TechTarget ComputerWeekly.com EGUIDE: Artificial Intelligence is red hot. But what lies beyond the hype? Once it was big data, then cloud, now it is artificial intelligence, and that sub-set of it which is machine learning, that's generating more heat than light. Is there business value here? Posted: 08 Feb 2021 \| Published: 06 Nov 2017 TOPICS: Artificial Intelligence \| Autonomic Computing \| Autonomous Systems \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Processes \| Business Systems

IDC MarketScape Worldwide Data Clean Room Technology 2024 Vendor Assessment sponsored by Amazon Web Services WHITE PAPER: Information sharing is key to success in today's highly analytical environment. Data can lead to insight, but at the same time, enterprises need to be vigilant about who has access to their data and what they are able to do with that data. Posted: 09 Dec 2024 \| Published: 06 Jan 2025 TOPICS: Customer Service

The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. IT BRIEFING: This IT Briefing will address the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive differentiation, and SAP's holistic approach in this CRM framework. Posted: 17 Apr 2009 \| Published: 17 Apr 2009 TOPICS: Business Process Management \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| Customer Interaction Services \| Customer Service \| ERP \| Mobile CRM \| SAP (Product) \| Social Networking

How to Become an SOA Superhero sponsored by IBM BROCHURE: This brochure shows how you can be a superhero by making WebSphere MQ the messaging backbone for your SOA, creating a common connection for the free flow of information. Posted: 12 Feb 2009 \| Published: 11 Feb 2009 TOPICS: Business Continuity Planning \| Business Processes \| File Transfer Protocols \| Hardware \| SOA \| Software \| Visual Basic

Global Delivery: A Course to High Performance in a Multi-Polar World sponsored by Accenture WHITE PAPER: To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry. Posted: 18 Feb 2009 \| Published: 18 Feb 2009 TOPICS: Business Process Outsourcing \| Business Processes \| Global Economy \| Globalization \| Public Sector \| Workforce Planning

The New Face of IT Service Management: Aligning Business, Development and Operations Teams for Strategic Advantage sponsored by IBM WHITE PAPER: This research shows that a lack of trust in IT's ability to deliver business value is one of the biggest hurdles that enterprises face in bringing IT and business closer together. Posted: 13 Feb 2009 \| Published: 13 Feb 2009 TOPICS: Business Processes \| Change Management \| IT Service Management \| SOA

Enhancing the Customer Experience with Loyalty Management sponsored by SAP America, Inc. WHITE PAPER: By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business. Posted: 27 Apr 2009 \| Published: 27 Apr 2009 TOPICS: Best Practices \| CRM \| CRM Software \| Customer Data Management \| Customer Interaction Services \| Customer Loyalty \| Customer Satisfaction \| Customer Service Best Practices \| Metrics \| ROI \| SAP (Product)

Service Desk Consolidation Cuts Costs and Increases Service Quality sponsored by BMC Software, Inc. WHITE PAPER: The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Customer Satisfaction \| Customer Service Best Practices \| Customer Support Software \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| IT Best Practices \| Service Level Management

Customer Churning Reports