Customer Information Management White Papers, Software Downloads, Definition and Webcasts

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Customer Information Management Reports

September ezine: Thinking digital in the world of storage sponsored by MicroScope EZINE: The full report of the recent MicroScope storage roundtable discussing how cloud and GDPR has changed the industry Posted: 08 Feb 2021 \| Published: 06 Sep 2018 TOPICS: Cloud Computing \| Customer Data Management

Computer Weekly – 24 May 2022: Set innovation free and make great ideas a reality sponsored by TechTarget ComputerWeekly.com EZINE: In this week's Computer Weekly, we look at Gartner's call to innovate – and innovation across retail, the circular economy and the automotive sector. We talk to Verastar's CTO about customer engagement in its small business services. And we examine how poor data quality is frustrating corporate desires to be data-driven. Read the issue now. Posted: 23 May 2022 \| Published: 24 May 2022 TOPICS: Automotive Industry \| Autonomic Computing \| Autonomous Systems \| CRM \| Customer Data Management \| Customer Loyalty \| Customer Satisfaction \| Customer Support Software \| Data Analytics \| Data Center Infrastructure Efficiency \| Data Quality \| Environmental Standards \| Retail Channels \| Robotics

Comparing CRM to CX sponsored by TechTarget ComputerWeekly.com INFOGRAPHIC: CXM and CRM systems help organizations boost customer satisfaction, but CXM focuses on how customers perceive a brand, while CRM helps employees understand their customers. In this article, we compare these platforms to help you decide which one is best for your business. Posted: 19 Jun 2023 \| Published: 19 Jun 2023 TOPICS: CRM \| Customer Data Management \| Customer Data Management Software

Data Breach Case Study: Heartland Payment Systems sponsored by Sourcefire CASE STUDY: Read this case study to learn how Sourcefire's solutions can help top credit and debit card processors, as well as companies completing far fewer online transactions, in protecting sensitive customer data from cybercriminals. Posted: 18 Mar 2009 \| Published: 01 Jan 2009 TOPICS: Credit Cards \| Customer Data Management \| Customer Privacy \| Cybersecurity \| Fraud Protection \| Identity Management \| Identity Theft \| Intrusion Prevention \| Payment Card Industry Data Security Standard Compliance \| Payment Processing

Sales Prospector Demo sponsored by Oracle Corporation SOFTWARE DEMO: View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers. Posted: 03 Nov 2008 \| Premiered: 31 Oct 2008 TOPICS: CRM \| Customer Data Management \| Customer Profiles \| Lead Generation \| Oracle (Product) \| Sales \| Sales and Marketing Software \| Sales Information Systems

Leaning IT : Applying the Principle of "Pull" to Scale Agile Teams sponsored by Rally Software WHITE PAPER: Is your organization ready for this Agile "means to an end" or is Agile adoption inadvertently creating a classic "fix that fails?" Can Agile truly work at the Program level? This white paper is based on actual experiences of professionals who helped steer many of the largest Agile implementations done over the last five years. Posted: 03 Apr 2009 \| Published: 03 Apr 2009 TOPICS: Application Life-Cycle Management \| Collaborative Product Development \| Customer Data Management \| Enterprise Content Management \| Model Driven Architecture \| Productivity \| Project Management \| Software Development Methodologies

Quality Data - Fuel for Your CRM Engine sponsored by Hoover's, Inc. A D&B Company WHITE PAPER: A CRM system is only as good as the data within. Learn how a business information resource will help improve data relevancy, accuracy and timelines, which are directly correlated to client acquisition and retention. Posted: 02 Jan 2007 \| Published: 13 Feb 2006 TOPICS: CRM \| Customer Data Management \| Customer Service \| Data Mining \| Data Profiling \| Data Quality \| Information Service Providers \| Marketing \| Marketing Information Systems \| Sales \| Sales Information Systems

Infor CRM Epiphany for Insurance sponsored by Infor CRM BROCHURE: The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business. Posted: 28 Jul 2009 \| Published: 01 Jul 2009 TOPICS: CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Satisfaction \| Insurance Applications Software \| Insurance Industry

Data Center Transformation sponsored by Hewlett Packard Enterprise WHITE PAPER: This paper looks at HP's approach to Data Center Transformation and how it can help enterprise data centers reduce costs, manage risks, and support business growth. Posted: 14 Feb 2008 \| Published: 01 Sep 2007 TOPICS: Business Processes \| Customer Data Management \| Data Centers \| Disaster Recovery \| Globalization \| IT Infrastructure \| Risk Management \| Server Virtualization

The Data Governance Maturity Model sponsored by DataFlux Corporation WHITE PAPER: The success of a business is increasingly tied to the quality of their information. Through the Data Governance Maturity Model, organizations can identify precisely how they can create an environment that can deliver and sustain high-quality information. Posted: 05 Jul 2007 \| Published: 01 Jul 2007 TOPICS: Business Intelligence \| Customer Data Management \| Data Center Consolidation \| Data Governance \| Data Quality \| Data Warehouses \| Information Management \| Master Data Management \| Risk Management

Customer Information Management Reports