Enterprise IP Contact Centers Reports

Infographic: IT Priorities 2023 APAC Budget and Buying Patterns
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: Each year, Computer Weekly asks IT decision-makers what projects they have planned for the coming year and this year's results show that IT leaders across APAC remain bullish about spending despite macroeconomic headwinds as they continue to invest in strategic areas. Download this infographic to find out more about the results.
Posted: 05 Apr 2023 | Published: 06 Apr 2023

TechTarget ComputerWeekly.com

Top trends shaping APAC's tech landscape in 2024
sponsored by TechTarget ComputerWeekly.com
EGUIDE: While GenAI is not expected to supersede other IT priorities such as cloud, application development and cyber security, it will augment those areas by making it easier to build software and improve cyber resilience. In this round-up, we review some of the key IT trends that are likely to shape the industry across the region in 2024.
Posted: 07 Jan 2024 | Published: 08 Jan 2024

TechTarget ComputerWeekly.com

2022 Media Consumption Study: Fact or fiction - The rep-free buying experience
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: In this infographic, we look at the ever-increasing buyers' need to find information without intrusive sales pitches and give you practical tips on how to shape your digital marketing strategy to address this change in how your buyers' are researching solutions.
Posted: 28 Oct 2022 | Published: 28 Oct 2022

TechTarget ComputerWeekly.com

Computer Weekly – 17 January 2023: How PepsiCo works with tech startups to drive growth
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to food and drinks giant PepsiCo, about how it works with tech startups to drive growth and digital transformation. Our latest buyer's guide examines the key elements of a composable business. And with all the chatter about ChatGPT, we look at the implications of generative AI. Read the issue now.
Posted: 16 Jan 2023 | Published: 17 Jan 2023

TechTarget ComputerWeekly.com

2022 UKI IT Priorities Infographic: Pandemic Impact & Major Trends
sponsored by TechTarget ComputerWeekly.com
EBOOK: Each year, Computer Weekly asks IT decision-makers what projects they have planned for the coming year. The effects of the global Covid-19 pandemic were evident in the 2022 TechTarget/Computer Weekly IT Priorities survey. To find out more about the results of this survey download the infographic here.
Posted: 13 Jan 2022 | Published: 13 Jan 2022

TechTarget ComputerWeekly.com

A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention
sponsored by ServiceNow
WHITE PAPER: Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
Posted: 17 Nov 2023 | Published: 17 Nov 2023

TOPICS:  IT Management
ServiceNow

Why Strategic Automation Empowers Employees for HR and Workplace Services
sponsored by ServiceNow
WHITE PAPER: This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
Posted: 14 Feb 2023 | Published: 14 Feb 2023

TOPICS:  IT Management
ServiceNow

Computer Weekly - 29 November 2022: How to stop data retention from killing the planet
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, there's a hidden environmental cost to the vast volumes of data being generated – we examine what can be done to address it. We talk to the CISO of consumer reviews site Trustpilot, about building trust in IT security. And we look at what IT leaders can do if they inherit a toxic team environment. Read the issue now.
Posted: 28 Nov 2022 | Published: 29 Nov 2022

TechTarget ComputerWeekly.com

2022 ANZ Salary Survey - Future Work Infographic
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: The results are in for the 2022 Career and Salary Survey. With over 200 respondents who work in the ANZ IT sector, this infographic will give you a snapshot of what was the impact of the pandemic on IT staff, how working arrangements have changed and which topics have become a life priority for those working in tech.
Posted: 04 May 2022 | Published: 04 May 2022

TechTarget ComputerWeekly.com

ASEAN IT Priorities 2022: Top Observations & Trends
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Inside this report, read more about the findings from the 2022 TechTarget/Computer Weekly's IT priorities study, as well as insights on how ASEAN enterprises are directing their IT investments and what are the main observations and trends for ASEAN in 2022.
Posted: 19 Jan 2022 | Published: 19 Jan 2022

TechTarget ComputerWeekly.com